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Volunteers of America Northern California and Northern Nevada

Employee Onboarding and Retention Specialist

Volunteers of America Northern California and Northern Nevada

. Perform daily employee onboarding and retention duties .

Posted 10/27/2026full-timeReno • Nevada • United StatesJunior💰 $25 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in employee onboarding, recruitment processes, and human resources support while maintaining compliance with local, state, and federal standards. Exhibits strong organizational, communication, and interpersonal skills to foster a welcoming environment for new hires and visitors.

Highest-signal resume keywords
Employee OnboardingRecruitment CoordinationHuman Resources SupportKnowledge of Nevada LawProficiency in Excel and Word

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Employee OnboardingRecruitment CoordinationRecord KeepingMathematical ComprehensionTyping Speed of 40 WPMDocument CreationSpreadsheet ManagementTraining LogisticsBenefits AdministrationKnowledge of HR Policies
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsTeamwork SkillsAnalytical and Decision-Making Ability
Tools & Technologies
ADP Timekeeping SystemOffice EquipmentDocument Distribution ToolsEmail Communication
Certifications & Qualifications
HR CertificationHigh School DiplomaAssociate or Bachelor’s Degree (Desired)
Industry Keywords
HomelessnessSubstance AbuseYoung AdultsMinoritiesPersons with Disabilities

About the role

Key responsibilities & impact
  • Perform daily employee onboarding and retention duties
  • Coordinate onboarding processes, including scheduling onboarding sessions
  • Request and ensure new-hire paperwork is completed to local, state, and federal standards
  • Build relationships with directors, supervisors, employees, and applicants to ensure a positive onboarding experience
  • Create and manage new employee personnel files
  • Identify onboarding improvements and implement them with the Shelter Director
  • Maintain and schedule repair of office machines and equipment
  • Copy, fax, email, and distribute documents for the management team
  • Create documents, spreadsheets, and reports
  • Attend recruiting events and job fairs
  • Perform office errands and filing
  • Provide human resources support, including recruiting new employees
  • Manage recruitment by reviewing resumes, coordinating interviews, and conducting reference and background checks
  • Respond to applicants and greet applicants before interviews
  • Manage new-hire onboarding and follow up on missing documents
  • Assist employees with registration in ADP timekeeping and benefits systems
  • Take new employee pictures for name badge creation
  • Serve as initial contact for HR Handbook and benefits questions
  • Assist HR Generalist or Director of HR with employee relations issues
  • Ensure HR documents are accurate, complete, and submitted timely
  • Assist with training logistics, including participant tracking, sign-in sheets, room setup, and evaluations
  • Participate in employee orientation
  • Lead a 30-day training program for new employees and provide ongoing training and professional development
  • Pursue self-development, attend staff meetings and training, and complete required certifications

Requirements

What you’ll need
  • Minimum high school diploma required
  • One year of experience providing administrative support required
  • Associate or Bachelor’s degree or HR certification desired
  • Experience with recruiting or benefits administration desired
  • Knowledge of Nevada law desired
  • Ability to communicate and comprehend oral and written instructions
  • Ability to provide services without ethnic or social prejudices
  • General knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and persons with disabilities
  • Proficiency with computers, including intermediate knowledge of Excel and Word
  • Demonstrated ability in record keeping and mathematical comprehension
  • Above average written and verbal communication skills
  • Ability to provide a kind and welcoming environment to all visitors and a polite telephone demeanor
  • Valid Nevada driver's license required
  • Ability to meet the organization’s insurance carrier guidelines required
  • Basic human resources knowledge
  • Ability to understand and interpret policy, laws, and other regulations
  • Teamwork skills
  • Strong interpersonal skills
  • Computer skills
  • Ability to type a minimum of 40 wpm
  • Organizational skills
  • Analytical and decision-making ability
  • Ability to lift and move up to 50 pounds
  • Ability to safely maneuver weight distribution of office supplies
  • Ability to stand, walk, bend, stoop, and sit frequently
  • Ability to kneel occasionally

Benefits

Comp & perks
  • Paid holidays
  • Vacation pay
  • Sick pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance coverage
  • Certified Great Place to Work