Facility Assistant – Overnight

Volunteers of America Northern California and Northern Nevada

. Explain program rules and regulations to tenants and facilitate observance of the rules .

Posted 10/14/2026full-timeReno • Nevada • United StatesMid-LevelSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills while providing support to tenants, ensuring adherence to program rules and safety standards. Capable of crisis de-escalation and emergency assistance, with a focus on maintaining a clean and secure environment.

Highest-signal resume keywords

Crisis De-EscalationCPR and First Aid CertificationHousekeeping and Janitorial SkillsOral and Written Communication SkillsTeamwork and Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maintenance SkillsHousekeeping SkillsJanitorial SkillsSafety and Health Standards KnowledgeEmergency Assistance SkillsStatistical ReportingIncident ReportingInventory ManagementAbility to Lift and Move 25 PoundsAbility to Maneuver Quickly in Emergencies

Soft Skills

Interpersonal SkillsOrganizational SkillsAnalytical and Decision-Making AbilityFlexibilityAbility to Work as a Team Member

Tools & Technologies

Computer SkillsTelephone Communication

Certifications & Qualifications

CPR CertificationFirst Aid CertificationAnnual TB Testing

Industry Keywords

Tenant SupportProgram Rules and RegulationsEmergency ResponseHealth and Sanitation RequirementsCommunity Engagement

About the role

Key responsibilities & impact

Explain program rules and regulations to tenants and facilitate observance of the rules
Provide awake overnight shift coverage from 12:00 am to 8:00 am and maintain grounds security
Conduct hourly safety and security checks
De-escalate crises and respond appropriately, providing emergency assistance to tenants and co-workers
Maintain daily reports and provide statistical information
Perform housekeeping, janitorial, maintenance, and room-preparation tasks
Maintain staff-area cleanliness and meet city and county health/sanitation requirements
Respond to tenant questions, concerns, and lockouts
Answer the telephone, record messages, and file as necessary
Maintain clear, thorough, routine communication with tenants
Assist Volunteers of America staff with policies and procedures and role-model positive behavior
Document tenant concerns and infractions affecting program security
Complete shift logs, observation logs, and incident reports
Monitor program equipment and supply inventory and communicate purchasing needs
Notify management of workflow problems and resource needs
Communicate with on-site staff, Community Administrator, Administrative Assistant, service providers, and external county/state/city program representatives
Adhere to ethical standards, program philosophy guidelines, confidentiality laws, staffing schedules, and company policies
Assist with orientation and training of new employees
Maintain knowledge of fire, safety, and health standards
Attend staff meetings and assigned training and continually enhance technical and interpersonal skills

Requirements

What you’ll need

Demonstrated ability to communicate and comprehend oral and written instructions
Ability to provide services to tenants without ethnic or social prejudices
General knowledge of issues and challenges unique to seniors, lower economic-status individuals, minorities, and persons with disabilities
Ability to utilize a range of interventions to work with tenants with varying needs and levels of functioning
Flexibility to work irregular hours
Ability to function as a team member
Computer skills
CPR and First Aid training within ninety (90) days of employment, with re-certification as necessary
Annual TB testing
Teamwork skills
Oral and written communication skills
Ability to de-escalate crises and assist tenants and staff in emergencies
Organizational skills
Analytical and decision-making ability
Maintenance, housekeeping, and janitorial skills
Ability to lift and move up to 25 pounds
Ability to safely maneuver the weight distribution of a tenant in an emergency
Ability to stand, walk, bend, stoop, and sit frequently
Ability to kneel occasionally
Ability to climb stairs where programs have more than one level
Ability to maneuver quickly in emergencies to assist tenants as needed

Benefits

Comp & perks

Paid holidays
Vacation
Sick pay
Health insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance coverage
CPR and First Aid training within ninety (90) days of employment
Staff meetings and assigned training
Required certifications