Part-time Support Staff – Overnight Weekend

Volunteers of America Northern California and Northern Nevada

. Assure quality service in a safe, non-judgmental, compassionate, and professional manner .

Posted 9/24/2026full-timeSacramento • California • United StatesLead💰 $19 - $21 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and organizational skills while providing compassionate support to clients facing challenges such as homelessness and substance abuse. Maintains safety and security standards, adheres to ethical guidelines, and effectively collaborates with team members and external stakeholders.

Highest-signal resume keywords

CPR/First Aid CertificationCrisis De-escalationClient Support ServicesCommunication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clerical DutiesHousekeeping TasksSafety ChecksMeal CoordinationIncident ReportingStatistical ReportingClient DocumentationEmergency AssistanceInventory MonitoringTraining and Orientation

Soft Skills

TeamworkCompassionFlexibilityAnalytical AbilityDecision-Making

Tools & Technologies

Computer Skills

Certifications & Qualifications

CPR/First Aid Certification

Industry Keywords

HomelessnessSubstance AbuseEthical StandardsConfidentiality LawsHealth Standards

About the role

Key responsibilities & impact

Assure quality service in a safe, non-judgmental, compassionate, and professional manner
Explain program rules and regulations to residents and facilitate observance of the rules
Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines
Provide awake shift coverage and maintain grounds security
Conduct hourly safety and security checks
De-escalate crises and respond appropriately, providing emergency assistance as necessary
Maintain daily reports and statistical information
Perform housekeeping and maintenance tasks as needed
Prepare rooms for the next resident and maintain staff area cleanliness
Respond to client questions
Perform clerical duties, including answering the telephone, recording messages, and filing
Maintain clear, thorough, routine communication with residents
Support VOA staff in implementing plans to assist residents in successfully completing the program
Role model positive behavior for clients
Document and report client concerns and infractions affecting program security
Complete shift logs, observation logs, and incident reports
Monitor program equipment and supply inventory and restock as needed
Notify management of workflow problems and resource needs
Adhere to staffing schedules for safe staffing coverage
Communicate with on-site staff, Program Manager, service providers, and external county/state/city program representatives
Adhere to ethical standards, program philosophy guidelines, and confidentiality laws
Assist with orientation and training of new employees
Identify ongoing training needs and report them to management
Provide information and support for quality operations
Maintain working knowledge of fire, safety, and health standards
Attend staff meetings and assigned training
Complete required certifications

Requirements

What you’ll need

Demonstrated ability to communicate and comprehend oral and written instructions
Ability to provide services to clients without ethnic or social prejudices
General knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and people with disabilities
Ability to utilize a range of interventions for clients with varying needs and levels of functioning
Flexibility to work irregular hours
Willingness to function as a team member
Computer skills
Must pass required background clearances in accordance with agency, County, State, and federal standards
CPR/First Aid certification required within 90 days of employment
Completion and maintenance of all required training and health clearances
Teamwork skills
Oral and written communication skills
Ability to assist other people
Organizational skills
Analytical and decision-making ability
Ability to lift and move up to 50 pounds
Ability to stand, walk, bend, stoop, and sit frequently
Ability to kneel occasionally
Ability to climb stairs regularly
Ability to safely maneuver the weight distribution of a client in an emergency situation

Benefits

Comp & perks

Paid holidays
Vacation
Sick pay
Health insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance coverage
CPR/First Aid certification within 90 days of employment
Required training and health clearances