Inbound Sales Development Representative – CCaaS/UCaaS

Vonage

. Develop and apply a thorough understanding of Vonage Business Cloud products, sales methodology and processes to exceed quota through acquiring new customers via prospecting and cross-functional collaboration .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $45,280 - $59,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce CRM for lead management and customer engagement while effectively communicating product offerings and value propositions to potential customers. Exhibits strong organizational skills and the ability to thrive in a fast-paced, dynamic environment.

Highest-signal resume keywords

Salesforce CRM ExpertiseOutstanding Communication SkillsLead GenerationTime ManagementCustomer Education

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Time ManagementOutstanding CommunicationWell OrganizedNatural CuriosityGo-Getter Mentality

Tools & Technologies

Salesforce CRMWord Processing SoftwareSpreadsheet SoftwareEmail SoftwareDatabase Software

Industry Keywords

Vonage Business CloudSales MethodologyProspectingCross-Functional CollaborationCustomer Needs Assessment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop and apply a thorough understanding of Vonage Business Cloud products, sales methodology and processes to exceed quota through acquiring new customers via prospecting and cross-functional collaboration
Support outreach initiatives including email blasts, direct mail and phone
Serve as the customer's first point of contact, providing product education and helping build the value proposition
Partner with Sales, Marketing and product organizations to identify and effectively assess leads
Anticipate customer needs and concerns and maintain knowledge of their problems and issues
Educate potential customers on product offerings and services, explain pricing and answer questions
Maintain accurate lead, account, contact, opportunity and sales activity records in Salesforce CRM
Meet established monthly contact, lead generation and other performance measures
Assist with special projects as assigned

Requirements

What you’ll need

Outstanding communication skills, including writing, speaking and listening
Excellent time management skills
Ability to thrive in a fast-paced environment
Ability to apply arithmetic concepts on a recurring basis
Basic computer skills: word processing, spreadsheet, email and database software
Ability to understand and apply Salesforce CRM
Desire to gain expert knowledge of Vonage products and services
Bachelor's Degree ideal but not essential
Ability to work in a dynamic, changing environment with minimal direction
Experience in Salesforce CRM preferred
Well organized, go-getter mentality, and a pre-planner
Natural curiosity and a love for learning

Benefits

Comp & perks

Competitive pay
Unlimited discretionary time off
Tuition reimbursement
Career advancement opportunities
Collaborative work environment