Data Service Specialist – Health Account Solutions

Voya Financial

. Provide data service support for the Health Account Solutions suite of products, including eligibility, plan contributions, premium information, and COBRA administration data files .

Posted 9/16/2026full-timeMinneapolis • Connecticut • United StatesJunior💰 $50,600 - $84,340 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data service support for health insurance products, including eligibility and COBRA administration, while effectively managing file development and ensuring data accuracy. Strong analytical and problem-solving capabilities are essential for resolving discrepancies and improving processes.

Highest-signal resume keywords

Health Insurance ExperienceData AnalysisFile ManagementMicrosoft Office SuiteCOBRA Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Service SupportFile DevelopmentData Accuracy AnalysisFile MappingProcess Documentation

Soft Skills

Organizational SkillsProblem-Solving SkillsCommunication SkillsTime ManagementCritical Thinking

Tools & Technologies

Microsoft Office SuiteSharePointFile Intake Tools

Industry Keywords

CDHPCOBRAMajor Medical Insurance

About the role

Key responsibilities & impact

Provide data service support for the Health Account Solutions suite of products, including eligibility, plan contributions, premium information, and COBRA administration data files
Manage file development, testing and mapping to internal applications
Analyze incoming data accuracy
Manage daily file imports and communicate and follow through on resolution of errors and discrepancies
Participate in calls with internal and external parties as the file subject matter expert
Maintain applicable inventory management tracking and sign offs
Independently manage assigned workload
Engage in working groups and continuous improvement opportunities
Participate in process documentation and knowledge sharing
May assist with training or mentoring new team members
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED
Minimum 1 year within a health insurance role including CDHP, COBRA or Major Medical Insurance
Experience working with Microsoft Office Suite, SharePoint, and file intake/sharing tools
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication skills
Proven time management skills
Ability to work independently and as part of a team
Ability to prioritize and oversee multiple priorities and meet service level requirements
Demonstrated success in critical thinking and making effective recommendations to resolve issues
Bachelor's degree preferred
WEX and/or COBRA Point

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year
Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives