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HCM Integration Consultant
Voya Financial. Partner with customer payroll vendors to determine outbound deduction file integration requirements .
About the role
Key responsibilities & impact- Partner with customer payroll vendors to determine outbound deduction file integration requirements
- Partner with customer HCM system providers to determine inbound demographic file integration requirements
- Extract files and ensure successful, accurate, and timely delivery to vendors
- Facilitate discovery sessions, standard integration and functionality overviews, customer trainings, and implementation project meetings
- Gather and analyze customer integration requirements and recommend appropriate integration solutions
- Translate business requirements into technical requirements documentation
- Refine requirements documentation based on customer feedback and internal engineering reviews
- Develop testing plans and oversee component testing and user acceptance testing
- Troubleshoot, triage, and resolve testing issues
- Transition customer data transmission processes to the Benefitfocus Platform
- Obtain customer and engineering sign-off and coordinate transition to production support teams
- Partner with project managers to align integration delivery with implementation timelines and milestones
- Manage 5–10 concurrent implementation and integration projects
- Collaborate with Product Management, Operations, Sales, Engineering, and other cross-functional teams
- Support successful customer outcomes and perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree required
- 3+ years of experience in a SaaS implementation environment
- Experience with systems integration and field-level interface design
- Experience with file transmission to third-party vendors
- Excellent written and verbal communication skills
- Background in business application consulting with client-facing experience
- Ability to manage multiple concurrent projects in a fast-paced environment
- Strong analytical and problem-solving skills
- Strong customer focus and ability to translate business requirements into technical solutions
- Knowledge of payroll systems
- Knowledge of employee benefit plans and benefit structures
- Experience working with HR, HCM, payroll, or benefits administration platforms
- Experience supporting customer implementations within a Software-as-a-Service (SaaS) environment
- Candidates must be located within commutable proximity to one of Voya's offices
Benefits
Comp & perks- Health, dental, vision and life insurance plans
- 401(k) Savings plan with generous company matching contributions up to 6%
- Voya Retirement Plan: employer paid cash balance retirement plan (4%)
- 20 days paid time off
- Nine paid company holidays
- Flexible Diversity Celebration Day
- 40 hours of paid volunteer time per calendar year