Senior Enterprise Client Executive

Voya Financial

. Retain clients, maintain sustainable relationships, and understand the solution suite to expand services .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $140,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management, client retention, and expansion sales within the HCM, Insurance, and SaaS industries. Proven ability to leverage data-driven insights and exceptional communication skills to drive client satisfaction and revenue growth.

Highest-signal resume keywords

Strategic Account ManagementSalesforce UtilizationClient Retention StrategiesPresentation SkillsPartnership Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic SellingAccount PlanningProposal ManagementData AnalysisKPI Management

Soft Skills

Influential LeadershipResilienceCommunicationCollaborationProblem-Solving

Tools & Technologies

Salesforce

Industry Keywords

HCMInsuranceBenefits AdministrationBenefits ConsultingSaaSHealthcareNational Accounts

About the role

Key responsibilities & impact

Retain clients, maintain sustainable relationships, and understand the solution suite to expand services
Drive renewals and execute end-to-end expansion sales within the customer base
Pursue and develop new and expansion opportunities at assigned accounts
Create account plans reflecting strategic client business objectives
Identify solution success measures and manage to the account plan
Upsell to secure product adoption, renegotiate KPIs, and secure incremental budgets
Collaborate with internal teams, external vendors and key partners to achieve program results and client satisfaction
Monitor industry and technology trends and educate and advocate for clients
Serve as a strategic partner and trusted advisor to client teams
Prioritize client engagement, maximize revenue growth and efficiency, identify opportunities, and implement retention strategies
Deploy proposal management and optimization strategies across the client portfolio
Communicate new features and growth opportunities while setting expectations and meeting deadlines
Lead internal problem-solving discussions to add value, solve challenges, and achieve company goals
Ensure and continuously monitor client satisfaction

Requirements

What you’ll need

5+ years industry experience in HCM, Insurance, Benefits Administration, Benefits Consulting, SaaS, or Healthcare
Bachelor's degree required
Experience working with National Accounts in strategic selling and/or customer service
Proven ability to build internal and external partnerships at all organizational levels
Ability to lead via influence in a matrixed leadership environment
Ability to convey complex messages across a wide range of audiences
Exceptional presentation skills at the VP level
Ability to use facts and data to tell a story that leads to sales
Excellent knowledge and utilization of Salesforce for pipeline, account management and forecasting accuracy
Proven ability to leverage resources to address and resolve customer issues
Proven ability to work under pressure with resilience and tenacity
Must be based in the U.S.

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan with generous company matching contributions up to 6%
Voya Retirement Plan — employer paid cash balance retirement plan (4%)
20 days paid time off
Nine paid company holidays
Flexible Diversity Celebration Day
40 hours paid volunteer time per calendar year
Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives
Resources, plans, programs and tools supporting physical, financial, social and emotional wellbeing