Senior Implementation Consultant

Voya Financial

. Work with customer payroll vendors to determine outbound deduction file or API integration requirements .

Posted 9/16/2026full-timeCharleston • Connecticut • United StatesSenior💰 $95,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing SaaS implementation projects, integrating systems, and translating business requirements into technical solutions. Proficient in collaborating with cross-functional teams and providing training and support to junior associates.

Highest-signal resume keywords

SaaS Implementation ExperienceSystems IntegrationFile Transmission ProcessesProject ManagementClient-Facing Consulting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationData Integration TestingAPI IntegrationField-Level Interface DesignAnalytical Problem-Solving

Soft Skills

Excellent Communication SkillsOrganizational SkillsMentorship

Tools & Technologies

HCM SystemsBenefitfocus PlatformHR Technology Platforms

Industry Keywords

Payroll SystemsEmployee Benefit PlansBenefits Administration

About the role

Key responsibilities & impact

Work with customer payroll vendors to determine outbound deduction file or API integration requirements
Partner with customer HCM system teams to identify inbound demographic file or API integration requirements
Extract files and ensure successful, accurate, and timely delivery to vendors
Facilitate discovery sessions, integration overviews, training sessions, and implementation project meetings
Gather and analyze customer integration requirements and recommend appropriate integration solutions
Translate customer requirements into requirements documentation for internal engineering review and development
Refine requirements documentation based on customer feedback and engineering recommendations
Develop and execute testing plans to validate data integrations
Oversee and support component testing and user acceptance testing
Triage, troubleshoot, and resolve issues during testing and implementation
Ensure transitions from customer legacy file transmission processes and data to the Benefitfocus platform
Obtain customer and internal engineering sign-off and coordinate transitions to production support teams
Partner with project managers to align integration deliveries with implementation milestones
Manage 10 to 15 concurrent implementation and integration projects
Collaborate with Product Management, Operations, Sales, and other cross-functional partners
Provide training, mentorship, and support to junior associates
Support team initiatives and perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree required
6+ years of experience in a SaaS implementation environment
Experience with systems integration and field-level interface design
Experience with file transmission processes and integrations with external vendors
Strong business application consulting experience with direct client-facing responsibilities
Excellent written and verbal communication skills
Demonstrated ability to manage multiple concurrent projects and priorities
Strong analytical, problem-solving, and organizational skills
Ability to translate business requirements into technical solutions and effectively partner with engineering teams
Candidates must be located within commutable proximity to one of the employer’s major office locations to support periodic onsite collaboration
Preferred: Knowledge of payroll systems
Preferred: Knowledge of employee benefit plans and benefit administration structures
Preferred: Experience working with HR technology platforms, data integrations, and benefits administration systems

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Paid time off, including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year
Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives, based on the role and achievement of annual performance objectives