Senior Operational Risk Analyst, Business Risk Management

Voya Financial

. Support the development and execution of a robust Operational Risk Management strategy, framework and policies .

Posted 9/30/2026full-timeUnited StatesSenior💰 $114,480 - $170,070 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Operational Risk Management, including risk assessment, mitigation strategies, and the use of GRC tools. Proven ability to analyze data, communicate findings effectively, and foster a risk-aware culture within organizations.

Highest-signal resume keywords

Operational Risk ManagementRisk AssessmentsData AnalysisGRC ToolsEmployee Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentRisk Decision MakingImplementation of ControlsData AnalysisProcess Improvement

Soft Skills

Proactive CommunicationProblem-Solving MindsetRelationship Building

Tools & Technologies

GRC ToolsMicrosoft Office SuiteTableauSharePoint

Certifications & Qualifications

CIACRMACFE

Industry Keywords

Health and WealthBenefit AdministrationOperational Risk ManagementKey Risk IndicatorsRisk Culture

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support the development and execution of a robust Operational Risk Management strategy, framework and policies
Partner with the business to remediate identified risks and document progress in Voya’s GRC tool
Identify, assess, measure, mitigate, monitor and report operational risk
Manage Key Risk Indicators, scenario analysis, risk committee materials and monthly/quarterly risk reports
Manage risk events, including post-incident reviews
Analyze data and present risk findings and recommendations to leadership
Conduct targeted risk assessments, project engagements and post-release assessments
Provide risk consulting and advice on new or updated process changes
Facilitate the annual control attestation survey, analyze results and report findings
Create risk awareness training materials and facilitate training sessions
Partner with business and risk assurance functions to improve processes, controls and risk culture
Validate and endorse business risk profiles and constructively challenge excessive residual risk
Collaborate on automation opportunities to reduce manual processing
Provide risk advice and consulting to senior leaders
Develop and administer reporting tools and procedures, including SharePoint, spreadsheets, Tableau, presentations and GRC tools
Monitor current trends and external events to identify emerging risks and mitigation strategies

Requirements

What you’ll need

Bachelor’s degree in risk management, accounting, finance, business management, mathematics, or equivalent work experience in Operational Risk Management
Minimum 4 years of experience in Health and Wealth (Benefit Administration) organizations
Understanding of Operational Risk Management, Operations, Call Centers, and other business functions
Experience in Employee Benefits and/or Benefit Administration preferred
Experience with risk assessments, risk decision making, and implementation of controls
Ability to analyze and leverage data to perform research and draw conclusions
Ability to create high quality work products
Proactive communication and problem-solving mindset with focus on process improvement
Ability to build relationships, trust, and a reputation for quality with Sr. Leaders
Familiarity and expertise with industry GCR tools, Microsoft Office suite, Tableau and SharePoint
Leveraging AI tools to support risk management activities is a plus
CIA, CRMA, CFE preferred

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan with generous company matching contributions up to 6%
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
20 days paid time off
Nine paid company holidays
Flexible Diversity Celebration Day
40 hours paid volunteer time per calendar year