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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling backend systems, with strong programming skills in Python, Go, or Java. Proven ability to diagnose complex issues and deliver high-quality solutions that enhance system reliability and performance.
Highest-signal resume keywords
Backend Systems DevelopmentProgramming Skills (Python, Go, Java)Diagnostic And Debugging SkillsDistributed Systems And MicroservicesCustomer Reliability Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Backend Systems DevelopmentProgramming Skills (Python, Go, Java)Diagnostic And Debugging SkillsData Pipeline ManagementETL SystemsCloud Infrastructure (AWS)System DesignReal-Time Data ProcessingCybersecurityVulnerability Management
Soft Skills
Excellent Communication SkillsCustomer-Obsessed MindsetCuriosityPersistence
Tools & Technologies
APIsMicroservicesStreaming SystemsIncident Response ToolsObservability Tools
Industry Keywords
High-Volume Data ProcessingCVENVDKEVExploit Intelligence DatasetsCustomer SuccessSustaining EngineeringSupport EngineeringEscalation EngineeringStartup Environments
Tech Stack
Tools & technologiesAWSCloudCyber SecurityDistributed SystemsETLJavaMicroservicesPythonGo
About the role
Key responsibilities & impact- Resolve customer-reported issues quickly and thoroughly, from investigation through to a durable fix
- Diagnose complex, ambiguous problems across services and data pipelines, tracing them to root cause
- Deliver high-quality engineering work that improves the platform and directly addresses customer needs
- Partner closely with Customer Success to align on technical solutions and outcomes
- Maintain and improve backend systems, APIs, and data pipelines
- Write high-quality, maintainable code and uphold engineering best practices
- Improve system reliability, performance, and observability across the platform
- Participate in incident response and on-call rotations
Requirements
What you’ll need- 5+ years of experience building and scaling backend systems as a software engineer
- Strong programming skills in one or more languages (Python, Go, Java, etc.)
- Strong diagnostic and debugging skills, with a proven ability to root-cause complex production issues
- Curiosity and persistence — a drive to understand problems fully and see them through to resolution
- A customer-obsessed mindset: you take pride in delivering accurate, high-quality solutions that delight customers
- Excellent communication skills, with the ability to work effectively with customers and cross-functional teams
- Solid understanding of distributed systems, microservices, APIs, system design, and cloud infrastructure (AWS preferred)
- Experience working with data pipelines, ETL systems, or high-volume data processing
- Prior experience in a customer reliability, sustaining, support, or escalation engineering role (preferred)
- Experience in cybersecurity, vulnerability management, or threat intelligence (preferred)
- Familiarity with CVE, NVD, KEV, or exploit intelligence datasets (preferred)
- Experience with streaming systems or real-time data processing (preferred)
- Background in high-growth or startup environments (preferred)
Benefits
Comp & perks- Generous, flexible time off
- Retirement/pension plan contributions (e.g., 401k with match in the US; local pension schemes elsewhere)
- Comprehensive healthcare coverage
- Generous paid parental leave
- Remote-friendly environment with flexibility
- Support for home office costs (phone & internet)
- Ongoing professional development, coaching, and learning resources
- Opportunities for career advancement within a fast-growing team
