Infrastructure Operations Installation and Integration Engineer

Vultr

. Analyze, diagnose, and resolve complex hardware and system-level failures across Vultr’s cloud infrastructure platform .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and resolving complex hardware and system-level failures within cloud infrastructure, while ensuring compliance with BICSI standards and managing hardware lifecycle processes. Proficient in collaborating with cross-functional teams and managing technical escalations to enhance operational reliability.

Highest-signal resume keywords

Complex Hardware TroubleshootingJira Issue ManagementNVIDIA And/Or AMD GPU TechnologiesData Center OperationsBICSI Standards Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System ArchitectureFirmware ManagementServer HardwareRMA WorkflowsPerformance Metrics AnalysisTechnical Issue AnalysisHardware Lifecycle ManagementCabling DesignNetwork IntegrationPhysical Installation

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationJudgment ApplicationCollaboration

Tools & Technologies

JiraConfluenceJuniper Switching PlatformsDell PlatformsSupermicro PlatformsHPE PlatformsAMD PlatformsNVIDIA Platforms

Industry Keywords

Cloud InfrastructureData Center EnvironmentMicrocloudDistributed InfrastructureBICSI Standards

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Analyze, diagnose, and resolve complex hardware and system-level failures across Vultr’s cloud infrastructure platform
Lead local and international site deployments by overseeing physical installation, cabling, and configuration of server, storage, and network assets
Certify new CPU and GPU compute generations for hardware health and production performance standards
Integrate Spine-and-Leaf network fabrics using Juniper switching platforms
Direct hands-on system initialization and firmware management for Dell, Supermicro, HPE, and AMD-based platforms
Enforce BICSI standards and internal guidelines for power distribution and structured cabling designs
Coordinate remote engineering and local site teams during deployment
Manage punch lists, remediation tracking, and formal site acceptance for production handover
Maintain rack elevations, cable schedules, and validated as-built reports for power and cooling
Create close-out packages and Run Book handoff documentation for Operations
Work with Infrastructure, Engineering, and vendor teams on reliability, asset accountability, and continuous improvement
Travel extensively, with possible extended stays depending on installation scope

Requirements

What you’ll need

Experience using Jira to manage, track, and document technical issues, RMA cases, and vendor escalations, including maintaining accurate and audit-ready case records
Experience diagnosing and troubleshooting complex hardware and system-level issues in a data center or infrastructure environment
Experience in RMA workflows, hardware lifecycle management, or infrastructure support
Hands-on experience with NVIDIA and/or AMD GPU technologies
Familiarity with analyzing system logs, firmware behavior, and performance metrics to determine root cause
Experience working with hardware vendors and managing technical escalations or support cases
Strong understanding of server hardware, system architecture, and data center operations
Ability to analyze technical issues, apply judgment, and determine appropriate resolution paths
Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams
Experience with JIRA, Confluence, and vendor support portals
Experience with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration
Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations
Must reside in Alabama, Arizona, Connecticut, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Utah, Vermont, Virginia, or Wisconsin
Legally authorized to work in the United States

Benefits

Comp & perks

100% company-paid insurance premiums for employee medical, dental and vision plans
401(k) plan that matches 100% up to 4%, with immediate vesting
Professional Development Reimbursement of $2,500 each year
11 Holidays + Paid Time Off Accrual + Rollover Plan
Increased PTO at 3 year and 10 year anniversary
1 month paid sabbatical every 5 years
Anniversary Bonus each year
$500 stipend for remote office setup in first year + $400 each following year
Internet reimbursement up to $75 per month
Gym membership reimbursement up to $50 per month
Company paid Wellable subscription