Vultr

DevOps Engineer

• Build and lead the Production Site Reliability Engineering team
• Hire, mentor, and grow SREs and database engineers responsible for the production control plane
• Own availability, performance, and operability of the production web stack
• Lead incident response for production-impacting events
• Drive postmortems and convert lessons into system improvements, runbooks, and alerting
• Own configuration management for the production environment
• Partner with engineering teams to ensure new services are observable, deployable, and documented before reaching customers
• Drive control plane re-architecture, including new infrastructure, parallel runs, cutover, and production-readiness validation
• Set the operational roadmap covering capacity planning, scaling, disaster recovery, and architectural evolution
• Establish and maintain monitoring, alerting, and observability across the production stack
• Manage production database and caching environments, including replication topology, performance tuning, backup verification, and failover testing
• Foster operational excellence through operational reviews, SLO definition and tracking, blameless postmortems, and continuous improvement of runbooks and deployment processes

Manager, Production Site Reliability Engineering

• Own and evolve comprehensive monitoring and alerting for MySQL InnoDB Clusters and PostgreSQL infrastructure across multiple datacenters
• Establish and execute a quarterly backup verification and disaster recovery testing program across all database systems
• Serve as first-tier on-call responder for database incidents, executing documented runbooks and escalating to senior engineering when architecture-level decisions are required
• Monitor and maintain replication health across databases
• Own database user lifecycle management, including provisioning, deprovisioning, access audits, and role-based access control
• Execute and track security compliance remediation, including pen-test findings, GRC audit requirements, and encryption-at-rest verification
• Manage operational health of the Debezium/Kafka Connect data pipeline in coordination with the Kafka infrastructure team
• Build and maintain Puppet profiles for database infrastructure configuration management
• Write PHP, Python, or Go automation tooling to reduce operational toil
• Develop and maintain runbooks, operational documentation, and disaster recovery procedures
• Partner with the Senior Platform Engineer (Databases) as a peer, reviewing work, sharing on-call, and splitting ownership of database reliability across production systems

Senior Site Reliability Engineer, Databases

Onboarding Specialist

• Bring newly racked CPU and GPU servers from hardware handoff through full provisioning and configuration to production readiness
• Configure and verify out-of-band management (IPMI/BMC), including BIOS settings, RAID/JBOD modes, and firmware updates
• Perform network-based OS provisioning using PXE booting and automated imaging
• Troubleshoot common imaging failures across diverse hardware
• Run and monitor configuration management tools such as Puppet
• Triage and document dead-on-arrival servers, failed components, and RMA candidates
• Perform basic hardware troubleshooting and coordinate with on-site technicians for physical remediation
• Coordinate with networking, storage, provisioning, and validation teams to resolve blockers
• Maintain inventory accuracy in fleet management tools, including switch assignments, rack locations, BMC credentials, disk inventory, and GPU population
• Maintain and follow onboarding runbooks and standard operating procedures
• Document issues and workarounds for future process improvement
• Work a rotating 4-day, 10-hour shift schedule to maintain continuous onboarding coverage

Server Onboarding Specialist

Product Manager

• Build and own a recurring product enablement program for Vultr's Cloud Compute and Cloud GPU portfolios
• Translate complex technical capabilities, including GPU architectures, compute instance types, and infrastructure roadmaps, into sales-ready messaging, training, and collateral
• Partner with Product Management and Engineering to gain early roadmap visibility and create enablement content before general availability
• Design and deliver certification paths, playbooks, and live/on-demand training
• Develop competitive positioning and battle cards for the Cloud Compute and GPU markets
• Measure and report on enablement program effectiveness, including adoption, certification completion, and win rates
• Connect Product, Sales, Solutions Engineering, and Customer Success on product knowledge
• Evolve enablement formats and cadence to match Vultr's product velocity

Senior Manager, Product Enablement

• Design, build, and continuously optimize onboarding programs for new sales hires supporting Vultr’s growing commercial organization
• Define ramp architecture, role-track design, graduation milestones, and readiness criteria
• Own success metrics including ramp-to-quota time, cohort win-rate lift, technical fluency, and representative retention
• Partner with Product, Revenue Operations, and Sales leadership to reflect real field conditions
• Bring AI-enabled tools and workflows into coaching, content creation, and reinforcement
• Facilitate engaging presentations that bring complex concepts to life and support learning retention
• Manage new-hire onboarding communications from start date through ramp completion
• Provide ramp-status updates to hiring managers, sales leadership, and cross-functional partners
• Report cohort completion, certification, and readiness milestones on a regular cadence
• Collect feedback from new hires and managers and communicate resulting program changes

Senior Manager, Onboarding Programs

Full-stack Engineer

• Map alert sources across Systems, Network, and Security engineering and identify integration points
• Build and maintain the routing/forwarding layer for priority alerts into GIOC ticketing and paging tools
• Preserve alert priority/severity and sufficient context for L1 triage
• Validate routing logic with engineering subject-matter experts
• Own on-call and notification wiring to meet acknowledgment SLAs without manual relay
• Design and build a unified operational dashboard across Airtel, Nextra, Equinix, QTS, and CoreSite platforms
• Define dashboard v1 scope with GIOC and pillar leads and deliver it on a committed milestone
• Run legacy tools and the new dashboard in parallel during transition
• Build SLA and health visualizations for acknowledgment time, escalation accuracy, and open-alert aging
• Build correlation engines and integrate telemetry from product teams
• Document the routing architecture and dashboard for GIOC or the Tools team

Senior Software Engineer – Tooling & Automation

Platform Engineer

• Own and operate Vultr's DNS infrastructure at scale, including recursive DNS, reverse DNS, authoritative DNS, and integrations with PowerDNS instances
• Maintain and evolve the PHP-based DNS API, including potential modernization in Go or Rust
• Diagnose and resolve complex DNS and network incidents as a subject matter expert across the organization
• Drive automation and infrastructure-as-code practices across platform services to reduce toil and improve reliability
• Collaborate with network and infrastructure teams on BGP route reflectors and broader platform tooling
• Improve observability and operational excellence using Grafana, Loki, and Mimir to monitor DNS and platform service health

Senior Platform Engineer

Manager

• Own portfolio management of 3–5 concurrent data center construction sites
• Drive landlord shell acceptance through tenant fit-out, including busway, RPP, racks, liquid loop and CDU integration, on schedule and budget
• Serve as the escalation point for schedule, cost, and quality risk across sites
• Partner with the Project Controls Manager on program-level tracking
• Coordinate with the Construction EHS Manager on safety program execution at each site
• Interface with Design Engineering and Commissioning to enforce BOD and drawing approval before construction proceeds
• Manage the transition into Startup and Turnover toward commissioning and integrated systems testing
• Represent construction’s interests in landlord/lease delivery terms, acceptance criteria, commencement definitions, and schedule commitments
• Report portfolio status, risk, and resourcing needs to the Director, Construction Delivery
• Travel 50% across a multi-state portfolio

Regional Construction Manager

General

• Serve as Vultr's owner's representative on a live data center construction site
• Conduct daily site walks and verify progress against the build schedule
• Review RFIs, submittals, and shop drawings; escalate when landlord/GC response lags
• Track punch-list items and support acceptance and turnover decisions
• Serve as the primary day-to-day coordination point with the landlord and GC on a landlord-controlled site
• Monitor safety compliance and escalate incidents
• Maintain photo and log documentation and pay-application support
• Protect schedule, safety, and acceptance quality through rigorous documentation and escalation judgment

Site Construction Lead

Technical Product Manager

• Own and drive the product strategy and roadmap across Vultr’s networking portfolio, including VPC, routing, NAT/IGW, firewall/security groups, private connectivity, transit, DDoS, peering, and GPU/cluster networking
• Partner with engineering leadership to align customer needs and product priorities with technical architecture, engineering capacity, scalability, and long-term platform goals
• Translate complex infrastructure capabilities and architecture decisions into clear product requirements, user stories, acceptance criteria, and execution plans
• Define requirements for new networking capabilities, including VPC features, routing and gateway functionality, cross-region connectivity, and RDMA/RoCE fabric services
• Lead complex cross-functional initiatives spanning multiple engineering and business teams, driving alignment, prioritization, and decision-making
• Identify opportunities to differentiate Vultr’s networking platform across cloud, enterprise, and AI/GPU infrastructure use cases
• Maintain a strong understanding of the competitive cloud networking landscape and use market insights to influence roadmap and investment priorities
• Drive go-to-market readiness in partnership with marketing, documentation, support, and sales
• Communicate product strategy, roadmap, technical tradeoffs, and priorities to technical stakeholders and senior leadership