Integration Specialist

Vydia

. Configure sandbox demo accounts tailored to each prospect’s brand, DSP agreements, and data needs .

Posted 10/27/2026full-timeUnited StatesJuniorMid-Level💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and launching multi-tenant SaaS environments, with strong knowledge of web technologies, APIs, and domain management. Capable of providing technical support and building client relationships while ensuring project delivery and integration success.

Highest-signal resume keywords

Client-Facing Technical Role ExperienceWeb Technologies KnowledgeDNS Management and SSL ConfigurationMulti-Tenant SaaS Environment ConfigurationStrong Troubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RESTful APIsData Formats (JSON, XML)DNS ManagementSSL CertificatesHTML/CSSJavaScriptPythonPHPData MappingIntegration Errors

Soft Skills

Clear CommunicationClient-First MindsetRelationship BuildingAttention to DetailTroubleshooting Instincts

Tools & Technologies

DatadogPingdomUptimeRobotAWSGitHubHubSpotJiraAsanaTrello

Industry Keywords

SaaSWhite-LabelDSP DeliveryDDEX StandardsMetadataRights ManagementRoyalty Data

Tech Stack

Tools & technologies

AWSDNSJavaScriptPHPPython

About the role

Key responsibilities & impact

Configure sandbox demo accounts tailored to each prospect’s brand, DSP agreements, and data needs
Partner with Account Representatives on demos and technical discovery to scope client requirements
Convert sandbox environments into production-ready accounts, including configuration, branding, domains, users, catalog and rights data, and payment settings
Own launch readiness end to end through QA, data validation, and go-live
Set up and integrate delivery pipelines connecting client platforms to streaming and social services
Troubleshoot delivery rejections and ingestion errors with internal teams and DSP operations teams
Collaborate with Creative Services on brand best practices
Communicate specifications and collect assets for client-specific customizations, integrations, and workflows
Lead technical onboarding and handle ongoing client requests, escalating when appropriate
Monitor client domains for uptime, performance, and SSL/DNS health
Provide first-line technical support for white-label clients across platforms, domains, integrations, and deliveries
Escalate complex issues to Product Development with context and reproduction steps, while keeping clients informed
Bring patterns from client requests and support issues to Product to shape the white-label roadmap
Create and maintain technical guides, SOPs, and FAQs
Identify repeatable build and launch steps and help standardize or automate them

Requirements

What you’ll need

2+ years in a client-facing technical role such as integrations, implementation, solutions engineering, or technical support, ideally at a SaaS or platform company
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
Strong working knowledge of web technologies, RESTful APIs, webhooks, and data formats like JSON and XML
Hands-on experience with DNS management, SSL certificates, and domain configuration
Experience configuring multi-tenant, white-label, or enterprise SaaS environments
Familiarity with uptime and monitoring tools such as Datadog, Pingdom, or UptimeRobot
Strong troubleshooting instincts and a sharp eye for detail, especially around data mapping and integration errors
Clear written and verbal communication, with the ability to explain technical concepts to technical and non-technical audiences alike
A client-first mindset and a talent for building trusted relationships
Willingness to travel for on-site team meetings as needed
Familiarity with the music industry supply chain: DSP delivery, DDEX standards, metadata, rights management, or royalty data
Experience with AWS, GitHub, HTML/CSS, JavaScript, Python, or PHP
Experience with CRM systems, especially HubSpot
Experience with project management tools such as Jira, Asana, or Trello

Benefits

Comp & perks

Full medical coverage
Full dental coverage
Full vision coverage
401(k) with employer match
Wellness programs
Generous vacation policy
Paid parental leave
Professional development stipend
Mentorship
Collaborative, fast-paced, and fun culture
Equal employment opportunities
Reasonable accommodation for qualified applicants or employees with disabilities