Behavioral Health Case Manager

Vynca

. Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social service providers, caregivers, and other care-team members .

Posted 11/10/2026full-timeLos Angeles • California • United StatesJunior💰 $40 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management and coordination, utilizing Motivational Interviewing and Trauma-Informed Care principles to support vulnerable populations. Proficient in managing client cases, advocating for clients, and connecting them with necessary social services and healthcare resources.

Highest-signal resume keywords

Active LCSW LicenseCare Management ExperienceMotivational InterviewingBilingual English/SpanishKnowledge of Social Determinants of Health

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementClient AdvocacySMART Goals EvaluationMental Health PromotionDocumentation and Compliance Reporting

Soft Skills

Excellent Communication SkillsPositive Interpersonal Skills

Tools & Technologies

CRM SystemEMR SystemGoogle WorkspaceMS Office

Certifications & Qualifications

LCSW LicenseAnnual Influenza Vaccination

Industry Keywords

Healthcare CoordinationSocial ServicesCommunity HealthTrauma-Informed CareSUD (Substance Use Disorder)

About the role

Key responsibilities & impact

Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social service providers, caregivers, and other care-team members
Manage client cases and coordinate healthcare benefits
Provide education and facilitate timely, cost-effective access to care
Promote wellness, recovery, independence, resilience, and member empowerment
Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
Oversee client care plans and goal setting
Offer office-based, telehealth, or field-based services where members reside or seek care
Connect clients with social services and supports
Advocate for clients with healthcare professionals
Use Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
Conduct outreach and engagement and log activity in the CRM system
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation, including ACCESS
Complete documentation and outcome measures within care-plan timeframes
Maintain patient health records in the EMR and other business systems
Complete monthly compliance reporting
Attend assigned training
Travel throughout the Los Angeles area up to 5 days per week

Requirements

What you’ll need

Active, unrestricted LCSW, LMFT, or LPCC license in California required
1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Willing and able to visit member homes and community locations, including housing shelters and treatment centers
Willing and able to work Monday-Friday 8:30am-5:00pm, in the field and remotely, with flexibility for evenings and weekends
Working knowledge of government and community resources related to social determinants of health
Excellent oral and written communication skills
Positive interpersonal skills
Valid driver's license and reliable transportation
General computer skills and working knowledge of Google Workspace, MS Office, and the internet
Bilingual English/Spanish highly preferred
Must be legally authorized to work in the United States
Annual influenza vaccination required for patient-, client-, or customer-facing roles, subject to accommodation review
Identity and work eligibility verification using E-Verify upon hire
Background check, potentially including drug test or other health screenings, required prior to employment

Benefits

Comp & perks

Medical, dental, and vision insurance
Income protection benefits
Flexible PTO
Company holidays
401k
Wellness benefits
Mileage reimbursement for field roles per IRS guidelines
Bonus