Case Manager

Vynca

. Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social service providers, caregivers, family support persons, and other care-team members .

Posted 9/25/2026full-timeLos Angeles • California • United StatesJuniorMid-Level💰 $26 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management and coordination, with a strong focus on client advocacy, wellness promotion, and the use of evidence-based practices. Proficient in managing client cases, developing care plans, and utilizing community resources to support vulnerable populations.

Highest-signal resume keywords

Care ManagementMotivational InterviewingTrauma-Informed CareBilingual English/SpanishCommunity Resource Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Case ManagementHealth Care Benefits CoordinationSMART Goal EvaluationDocumentation and ReportingMental Health Promotion

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationPositive Interpersonal Skills

Tools & Technologies

CRM SystemEMR SystemGoogle WorkspaceMS Office

Certifications & Qualifications

Valid Driver's LicenseInfluenza Vaccination Compliance

Industry Keywords

Social Determinants of HealthVulnerable PopulationsCommunity Health WorkerTelehealth ServicesPalliative Care

About the role

Key responsibilities & impact

Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social service providers, caregivers, family support persons, and other care-team members
Manage client cases and coordinate health care benefits
Provide education and facilitate timely, cost-effective access to care
Promote wellness, recovery, independence, resilience, and member empowerment
Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services
Oversee development of client care plans and goal setting
Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily
Connect clients with needed social services and supports
Advocate for clients with health care professionals
Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
Conduct outreach and engagement activities and log activity in the CRM system
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation, such as ACCESS
Complete documentation and outcome measures within care-plan timeframes
Maintain current patient health records in the EMR and other business systems
Complete monthly reporting for program compliance
Attend assigned training
Travel throughout the Los Angeles area up to 5 days per week and work in hybrid in-field and remote settings

Requirements

What you’ll need

2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, in the field and remotely, with flexibility for potential evenings and weekends
Working knowledge of government and community resources related to social determinants of health
Clean driving record
Valid driver's license
Reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills
General computer skills
Working knowledge of Google Workspace, MS Office, and the internet
Bilingual English/Spanish highly preferred
Must be legally authorized to work in the United States
Must comply with influenza vaccination requirements for patient-, client-, or customer-facing roles
Background check, potentially including drug test or other health screenings, required prior to employment

Benefits

Comp & perks

Bonus opportunity
Medical insurance
Dental insurance
Vision insurance
Income protection benefits
Flexible PTO
Company holidays
401(k)
Wellness benefits
Mileage reimbursement for field roles according to IRS guidelines