Case Manager

Vynca

. Serve as the primary coordinator for clients and partner with healthcare providers, specialists, pharmacists, social service agencies, and other stakeholders .

Posted 10/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management and coordination, utilizing evidence-based practices such as Motivational Interviewing and Trauma-Informed Care to support vulnerable populations. Proficient in managing client cases, advocating for clients, and connecting them to essential social services and healthcare resources.

Highest-signal resume keywords

Care ManagementMotivational InterviewingTrauma-Informed CareBilingual English/SpanishClient Advocacy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementHealthcare Benefits CoordinationSMART Goals EvaluationDocumentation and ReportingClient Needs Assessment

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationPositive Interpersonal Skills

Tools & Technologies

CRM SystemEMR SystemsGoogle WorkspaceMS Office

Certifications & Qualifications

Influenza VaccinationBackground Check

Industry Keywords

Social Determinants of HealthCommunity HealthVulnerable PopulationsPalliative CareMental Health Promotion

About the role

Key responsibilities & impact

Serve as the primary coordinator for clients and partner with healthcare providers, specialists, pharmacists, social service agencies, and other stakeholders
Manage client cases and coordinate healthcare benefits
Provide education and facilitate timely, cost-effective access to care
Collaborate with caregivers, family support persons, providers, and Care Team members to promote wellness, recovery, independence, resilience, and member empowerment
Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services
Oversee client care plans and goal setting
Offer office-based, telehealth, or field-based services where members reside, seek care, or can most easily access services
Connect clients to needed social services and supports
Advocate for clients with healthcare professionals
Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
Conduct outreach and engagement activities and log activity in the CRM system
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation
Complete documentation and outcome measures within care-plan timeframes
Maintain current patient health records in EMR and other business systems
Complete monthly reporting for program compliance
Attend assigned training

Requirements

What you’ll need

2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Willingness and ability to work Monday-Friday, 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends
Working knowledge of government and community resources related to social determinants of health
Clean driving record, valid driver's license, and reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills
General computer skills and working knowledge of Google Workspace, MS Office, and the internet
Bilingual English/Spanish preferred
Must be located in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington
Background check, potentially including a drug test or other health screenings, required prior to employment
Influenza vaccination required for patient-, client-, or customer-facing roles, subject to accommodation consideration
Identity and work eligibility verification using E-Verify upon hire
Legally authorized to work in the United States
No employment visa sponsorship requirement indicated in the application form

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Income protection benefits
Flexible PTO
Company holidays
401k
Wellness benefits
Mileage reimbursement for field roles according to IRS guidelines
Bonus