Case Manager

Vynca

. Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services .

Posted 9/15/2026full-timeRemote • Arizona • United StatesJuniorMid-Level💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management, including the development of client care plans, advocacy, and coordination of person-centered care. Proficient in utilizing evidence-based practices and community resources to support vulnerable populations effectively.

Highest-signal resume keywords

Care ManagementMotivational InterviewingTrauma-Informed CareBilingual English/SpanishClient Advocacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Care PlansSMART GoalsDocumentationOutcome MeasuresCommunity ResourcesSocial Determinants of HealthTelehealth ServicesEMR SystemsCRM SystemsHealth Promotion

Soft Skills

Excellent Communication SkillsPositive Interpersonal Skills

Tools & Technologies

Google WorkspaceMS OfficeInternet

Industry Keywords

Care NavigatorCommunity Health WorkerVulnerable PopulationsPalliative CareSubstance Use DisorderMental HealthSocial ServicesWellness PromotionRecoveryMember Empowerment

About the role

Key responsibilities & impact

Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services
Oversee development of client care plans and goal setting
Offer office-based, telehealth, or field-based services where members reside, seek care, or can most easily access services
Connect clients with needed social services and supports
Advocate for clients with healthcare professionals
Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
Conduct outreach and engagement to facilitate linkage to the Enhanced Care Management program and log activities in the CRM system
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation
Complete documentation and outcome measures within care-plan timeframes
Maintain current patient health records in the EMR and other business systems
Complete monthly reporting for program compliance
Attend assigned training
Coordinate person-centered care with healthcare providers, specialists, pharmacists, social service agencies, caregivers, family supports, and other care-team stakeholders
Coordinate healthcare benefits and facilitate timely, cost-effective access to care
Promote wellness, recovery, independence, resilience, and member empowerment

Requirements

What you’ll need

2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Must be willing and able to work Monday-Friday, 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends
Working knowledge of government and community resources related to social determinants of health
Clean driving record
Valid driver's license
Reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills
General computer skills
Working knowledge of Google Workspace, MS Office, and the internet
Bilingual English/Spanish preferred
Must be legally authorized to work in the United States
Must complete background screening, which may include a drug test or other health screenings
Patient-, client-, or customer-facing employees must be vaccinated against influenza, subject to applicable accommodation review

Benefits

Comp & perks

Bonus opportunity
Medical insurance
Dental insurance
Vision insurance
Income protection benefits
Flexible PTO
Company holidays
401(k)
Wellness benefits
Mileage reimbursement for field roles according to IRS guidelines
Training opportunities
Religious or medical accommodation requests considered for influenza vaccination requirement