Case Manager

Vynca

. Serve as the client’s primary point of contact .

Posted 11/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management and coordination, utilizing Motivational Interviewing and Trauma-Informed Care principles to support vulnerable populations. Proficient in managing client cases, developing care plans, and connecting clients with necessary social services and resources.

Highest-signal resume keywords

Care ManagementMotivational InterviewingTrauma-Informed CareBilingual (English/Spanish)Community Health Resources

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementClient AdvocacyHealth Care CoordinationSMART Goals EvaluationDocumentation and Reporting

Soft Skills

Excellent Communication SkillsPositive Interpersonal Skills

Tools & Technologies

CRM SystemEMR SystemGoogle WorkspaceMS Office

Industry Keywords

Social Determinants of HealthVulnerable PopulationsPalliative CareMental Health PromotionCommunity-Based Services

About the role

Key responsibilities & impact

Serve as the client’s primary point of contact
Coordinate with doctors, specialists, pharmacists, social services providers, caregivers, family support persons, and other care-team members
Manage client cases and coordinate health care benefits
Provide education and facilitate timely, cost-effective access to care
Promote wellness, recovery, independence, resilience, and member empowerment
Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services
Oversee development of client care plans and goals
Offer office-based, telehealth, or field-based services where members reside, seek care, or can most easily access services
Connect clients with needed social services and supports
Advocate for clients with health care professionals
Utilize Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
Conduct outreach and engagement activities and log activity in the CRM system
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation, such as ACCESS
Complete documentation and outcome measures within care-plan timeframes
Maintain up-to-date patient health records in the EMR and other business systems
Complete monthly reporting for program compliance
Attend assigned training
Perform other duties as assigned
Work with patients/clients remotely and/or in person; occasional travel may be required for job duties, training, or company events

Requirements

What you’ll need

Must be located in Arizona, Colorado, Illinois, Nevada, Oregon, Texas, Utah, or Washington
Willing and able to work Monday through Friday 8:30am–5:00pm Pacific Time, with flexibility for potential evenings and weekends
2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Working knowledge of government and community resources related to social determinants of health
Excellent oral and written communication skills
Positive interpersonal skills required
General computer skills
Working knowledge of Google Workspace, MS Office, and the internet
Bilingual (English/Spanish) preferred
Must be legally authorized to work in the United States
Background check, potentially including a drug test or other health screenings, required prior to employment
Employees in patient, client, or customer-facing roles must be vaccinated against influenza
Must complete identity and work eligibility verification using E-Verify upon hire

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Income protection benefits
Flexible PTO
Company holidays
401k
Access to other wellness benefits
Mileage reimbursement for field roles according to IRS guidelines
Bonus