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Vynca

Manager, Case Management – LCSW/LMFT

Vynca

. Provide clinical oversight and management of Enhanced Care Management staff addressing clients’ medical, behavioral health, and social needs .

Posted 9/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates clinical oversight and management capabilities, with a focus on Enhanced Care Management, team leadership, and patient-centered care. Proficient in communication, conflict resolution, and performance management within a healthcare setting.

Highest-signal resume keywords
Active LCSW LicenseCare Management ExperiencePeople Management ExperienceClinical OversightLean Six Sigma Methodology

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care ManagementClinical SupervisionMedication ManagementIndividual Care PlansKPI MeasurementCrisis ManagementPost-Acute Care ExperiencePatient-Centered CarePerformance ManagementDirect Care Management
Soft Skills
Excellent CommunicationMotivational SkillsConflict ResolutionOrganizational SkillsIndependent Working Skills
Tools & Technologies
Microsoft ApplicationsGoogle ApplicationsSalesforce
Certifications & Qualifications
LCSW LicenseLMFT License
Industry Keywords
Enhanced Care ManagementInterdisciplinary Care TeamClient AdvocacyHealthcare CompliancePatient Outreach

About the role

Key responsibilities & impact
  • Provide clinical oversight and management of Enhanced Care Management staff addressing clients’ medical, behavioral health, and social needs
  • Communicate with ECM staff and occasionally patients by telephone, telehealth, and Interdisciplinary Care Team meetings
  • Discuss medication management and adherence and ensure appropriate follow-up with primary care, behavioral health, and specialist providers
  • Guide crises encountered by ECM staff
  • Collaborate with clients’ broader care teams to advocate for clients and ensure needed services
  • Measure progress toward goals in individualized, patient-centered care plans
  • Monitor team progress, coach staff, and manage performance as needed
  • Supervise approximately 10–15 direct reports
  • Oversee client outreach, enrollments, and creation of Individual Care Plans
  • Assess whether client needs can be managed by an ECM Lead Care Manager and serve as an escalation point
  • Drive the team to meet KPIs
  • Collaborate with Enhanced Care Management Directors on changes and process improvements
  • Provide clinical oversight approximately 30% of the time, including clinical staff supervision, clinical sign-offs, care-plan oversight, IDT meetings, and consultation on complex cases
  • Provide direct care management as needed
  • Travel up to 20–25% for training, meetings, and other business needs

Requirements

What you’ll need
  • Active, unrestricted LCSW or LMFT license in California required
  • Willingness to obtain additional state licensure as needed
  • 2 years of people management experience (4 years preferred)
  • 2–3 years of care management experience
  • 1–2 years of post-acute experience
  • Willing and able to work Monday through Friday, 8:30am–5:00pm Pacific Time, with flexibility for potential evenings and weekends
  • Proven, results-driven leadership experience with change management in rapid-growth environments
  • Strong organizational and independent working skills
  • Proficiency in Microsoft and Google applications
  • Salesforce experience is a plus
  • Excellent communication and motivational skills, including conflict resolution techniques
  • Working knowledge of Lean Six Sigma methodology is preferred
  • Must be based in Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington
  • Legally authorized to work in the United States
  • Must complete background screening prior to employment
  • Patient-, client-, or customer-facing employees must be vaccinated against influenza, subject to accommodation review
  • Identity and work eligibility verification through E-Verify upon hire
  • Ability to travel up to 20–25% for training, meetings, and business needs

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • Income protection benefits
  • Flexible PTO
  • Company holidays
  • 401(k)
  • Wellness benefits
  • Mileage reimbursement for field roles per IRS guidelines
  • Remote work arrangement
  • Potential bonus