Manager, Case Management – RN

Vynca

. Provide clinical oversight and management of Enhanced Care Management staff addressing clients’ medical, behavioral health, and social needs .

Posted 9/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates clinical oversight and management capabilities, with a focus on care management, team performance, and effective communication. Proficient in guiding interdisciplinary teams and ensuring adherence to individualized care plans.

Highest-signal resume keywords

Active RN LicenseCare Management ExperiencePeople Management ExperienceChange ManagementLean Six Sigma Methodology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical OversightMedication ManagementIndividual Care Plan CreationPerformance ManagementCrisis Management

Soft Skills

Excellent CommunicationMotivational SkillsConflict ResolutionOrganizational SkillsIndependent Working

Tools & Technologies

Microsoft ApplicationsGoogle ApplicationsSalesforce

Certifications & Qualifications

Active RN LicenseCalifornia Licensure

Industry Keywords

Enhanced Care ManagementInterdisciplinary Care TeamClient AdvocacyKPI ManagementPost-Acute Care

About the role

Key responsibilities & impact

Provide clinical oversight and management of Enhanced Care Management staff addressing clients’ medical, behavioral health, and social needs
Communicate with ECM staff and occasionally patients by telephone, telehealth, or during Interdisciplinary Care Team meetings
Discuss medication management/adherence and ensure appropriate follow-up with primary care, behavioral health, and specialist providers
Guide crises encountered by ECM staff
Collaborate with clients’ broader care teams to provide advocacy and ensure needed services
Measure progress toward individualized care-plan goals
Monitor team progress, coach staff, and manage performance
Supervise approximately 10–15 direct reports
Oversee client outreach, enrollments, and Individual Care Plan creation
Serve as an escalation point for complex client needs
Drive team performance against KPIs
Collaborate with Enhanced Care Management Directors on changes and process improvements
Provide clinical oversight approximately 30% of the time, including staff supervision, clinical sign-offs, care-plan oversight, IDT meetings, and clinical consultation
Provide direct care management as needed
Travel up to 20–25% for training, meetings, and other business needs

Requirements

What you’ll need

Active, unrestricted RN license with the ability to obtain California licensure within 6 months of hire
Willingness to obtain additional state licensure as needed
2 years of people management experience (4 years preferred)
2–3 years of care management experience
1–2 years of post-acute experience
Experience in change management in rapid-growth environments
Strong organizational and independent working skills
Proficiency in Microsoft and Google applications
Salesforce experience is a plus
Excellent communication and motivational skills, including conflict resolution techniques
Working knowledge of Lean Six Sigma methodology is preferred
Availability to work Monday–Friday, 8:30am–5:00pm Pacific Time, with potential evenings and weekends
Legally authorized to work in the United States
Must complete required background screening
Patient/client-facing employees must be vaccinated against influenza, subject to applicable accommodations

Benefits

Comp & perks

Medical, dental, and vision insurance
Income protection benefits
Flexible PTO
Company holidays
401k
Wellness benefits
Mileage reimbursement for field roles per IRS guidelines