Training & Development Specialist

Vynca

. Develop, implement, and maintain comprehensive training programs for the ECM Quality and Training Department .

Posted 9/19/2026full-timeRemote • Arizona • United StatesJuniorMid-Level💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing training programs aligned with ECM objectives and Medi-Cal regulations, utilizing adult learning principles and instructional design methodologies. Proficient in assessing training effectiveness and collaborating with diverse stakeholders to enhance quality improvement initiatives.

Highest-signal resume keywords

Adult Education ExperienceTraining DevelopmentMedi-Cal KnowledgeLearning Management Systems (LMS)Cultural Competence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentInstructional Design MethodologiesCurriculum FormulationPerformance Metrics AnalysisTrauma-Informed CareMotivational InterviewingQuality Improvement InitiativesOnboarding FacilitationCompliance ManagementAssessment and Evaluation

Soft Skills

Exceptional Presentation SkillsFacilitation ProficiencyEffective CommunicationAbility to Manage Multiple PrioritiesCultural Sensitivity

Tools & Technologies

Google SuiteZoomMicrosoft TeamsVirtual Training PlatformsLearning Management Systems (LMS)

Certifications & Qualifications

Bachelor’s DegreeInfluenza Vaccination

Industry Keywords

CalAIMEnhanced Care ManagementCommunity-Based Care ModelsHealthcare TrainingBehavioral Health

About the role

Key responsibilities & impact

Develop, implement, and maintain comprehensive training programs for the ECM Quality and Training Department
Coordinate and deliver training on ECM core competencies, program standards, documentation requirements, and cultural sensitivity
Conduct onboarding for new ECM team members and facilitate ongoing training for existing staff in accordance with CalAIM and DHCS guidelines
Assess and evaluate training effectiveness using assessments, feedback mechanisms, and performance metrics
Participate in internal and external audits and assist with performance improvement plans
Liaise with internal leadership and external stakeholders, including community-based organizations and health plans, to identify training needs and align with ECM objectives and Medi-Cal regulations
Maintain training records and ensure staff meet continuing education and compliance obligations
Create and disseminate training materials, job aids, and guidance documents
Support quality improvement initiatives by integrating lessons learned and best practices into training protocols
Collaborate cross-functionally with Quality/Education and ECM operations leaders
Own training projects in collaboration with the Director of Training and Quality
Monitor CalAIM policy changes, ECM provider mandates, and workforce development trends
Work with Vynca patients/clients remotely and/or in person
Occasionally travel for job duties, training, or company events

Requirements

What you’ll need

Bachelor’s degree required
2+ years of experience in adult education, staff training and development, preferably within a healthcare, behavioral health, or social services environment
Willing and able to work Monday through Friday, 8:30am to 5pm Pacific Time, with possible evenings and weekends
Experience working with Medi-Cal populations, ECM, or CalAIM programs is highly desirable
In-depth knowledge of adult learning principles and instructional design methodologies
Exceptional presentation, facilitation, and communication proficiencies
Ability to analyze training requirements and formulate responsive curricula
Proficiency with learning management systems (LMS), Google Suite, and virtual training platforms such as Zoom and Microsoft Teams
Ability to manage multiple priorities in a dynamic setting
Cultural competence and ability to interact effectively with diverse populations
Familiarity with CalAIM, Enhanced Care Management, and community-based care models
Experience with trauma-informed care, motivational interviewing, or other relevant therapeutic approaches
Background check may include drug test or other health screenings prior to employment
Vaccination against influenza required for patient-, client-, or customer-facing roles
Identity and work eligibility verification using E-Verify upon hire
Legally authorized to work in the United States; employment visa sponsorship information requested during application

Benefits

Comp & perks

Medical, dental, and vision insurance
Income protection benefits
Flexible PTO
Company holidays
401k
Access to other wellness benefits
Mileage reimbursement for field roles per IRS guidelines
Occasional company events