FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and evolving operational models for technology-enabled services, particularly in transportation and logistics. Capable of translating operational needs into technical capabilities while managing cross-functional teams and third-party service ecosystems.
Highest-signal resume keywords
Commercial Product ManagementOperational Service DesignCross-Functional CollaborationCustomer-Facing Service ScalingTechnology-Enabled Business Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Domain MonitoringException HandlingService-Level CommitmentsRoadside Assistance CoordinationFleet Operations ManagementCommercialization StrategyProduct Roadmap DevelopmentComplex Operational Services DesignThird-Party Service Ecosystem ManagementAutonomous Systems Familiarity
Soft Skills
Strong Commercial JudgmentPractical Problem-SolvingEffective CommunicationDecision-Making in Ambiguous SituationsInfluencing Without Authority
Industry Keywords
TransportationLogisticsFleet ServicesRoboticsIndustrial OperationsField ServicesHuman-in-the-Loop OperationsSafety-Critical OperationsCustomer CommunicationOperational Responsibilities
About the role
Key responsibilities & impact- Define and evolve Waabi’s driverless operating model across the full Life of a Load, especially the Driver-as-a-Service model
- Define end-to-end workflows, handoffs, responsibilities, and supporting services across Waabi, customers, and ecosystem partners
- Define commercial requirements and roadmap for Mission Control, including operational domain monitoring, remote assistance, exception handling, and customer communications
- Define off-nominal response requirements for vehicle breakdowns, road closures, unexpected operating conditions, and other disruptions
- Establish service requirements, responsibility boundaries, and escalation models with Operations, Systems, and Safety
- Define roadside assistance, towing, recovery, and first-responder coordination capabilities and third-party service coverage
- Define customer service visibility, communication, support, resolution requirements, and commercially compelling service commitments
- Turn early deployment solutions into repeatable, scalable capabilities across customers, corridors, and fleet sizes
- Align Operations, Safety, Autonomy, Engineering, and Account Management around operating models, responsibilities, service requirements, costs, and decisions
- Build the Mission Control product roadmap and establish scalable commercial service models with visibility into support costs and operational dependencies
Requirements
What you’ll need- 8+ years of experience in commercial product management, business operations, commercialization, or related roles
- Meaningful experience in technology-enabled physical-world businesses such as transportation, logistics, fleet services, robotics, industrial operations, or field services
- Demonstrated experience designing, launching, or scaling complex operational services involving technology, physical assets, people, customers, and external partners
- Strong commercial judgment and practical problem-solving approach
- Ability to establish direction, make decisions, and drive solutions through implementation in ambiguous, cross-functional situations
- Ability to work effectively across Product, Engineering, Operations, and commercial teams, influencing decisions without direct authority
- Ability to work at strategic and tactical levels
- Excellent written and verbal communication skills
- Experience taking a technology-enabled product or service from concept or pilot through commercial launch and scale (preferred)
- Experience designing and scaling customer-facing services, including service-level commitments, support models, operational responsibilities, and exception management (preferred)
- Experience in transportation, logistics, fleet operations, or complex physical operations and distributed assets (preferred)
- Experience developing and managing third-party service ecosystems (preferred)
- Experience translating operational needs into technical capabilities and influencing product roadmaps (preferred)
- Familiarity with autonomous systems, remote assistance, fleet response, safety-critical operations, or human-in-the-loop operational environments (preferred)
Benefits
Comp & perks- Competitive compensation and equity awards
- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only)
- Unlimited Vacation
- Flexible hours and Work from Home support
- Daily drinks, snacks and catered meals (when in office)
- Regularly scheduled team building activities and social events both on-site, off-site & virtually