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Walmart

Customer Support Representative, Call Center

Walmart

. Provide courteous and professional customer support to VIZIO/Walmart customers .

Posted 10/8/2026full-timeDakota Dunes • South Dakota • United StatesJunior💰 $16 - $28 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in providing professional customer support and technical troubleshooting for consumer technology products, utilizing tools like Excel and Salesforce to maintain organized records and track interactions.

Highest-signal resume keywords
Customer SupportTechnical TroubleshootingExcel ProficiencySalesforce ExperienceStrong Typing Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical TroubleshootingData EntryCustomer SupportBasic Computer ProcessingExcel Proficiency
Soft Skills
Active ListeningProfessional CommunicationProblem Solving
Tools & Technologies
SalesforceExcel
Certifications & Qualifications
GEDHigh School Diploma
Industry Keywords
Contact CenterRetail IndustryConsumer Technology

About the role

Key responsibilities & impact
  • Provide courteous and professional customer support to VIZIO/Walmart customers
  • Provide technical and customer support while ensuring a positive and professional experience
  • Troubleshoot technical issues by actively listening and identifying solutions
  • Track calls and troubleshooting steps using Excel and Salesforce
  • Maintain accurate and organized records
  • Engage with and learn about consumer technology products

Requirements

What you’ll need
  • GED or high school diploma
  • 6 months experience addressing and responding to customer requests in a contact center or retail industry environment
  • 6 months experience with basic computer processing/data entry software
  • Open availability for shifts Monday-Friday, 7am to 8pm
  • Experience with Excel
  • Strong typing skills
  • Advanced electronics and computer troubleshooting experience is a valuable asset

Benefits

Comp & perks
  • Performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Walmart-paid education benefits through Live Better U
  • Tuition, books, and fees completely paid for eligible education programs