Director, Technology Operations

Walmart

. Lead the team responsible for identifying and responding to emerging fraud risks across Walmart’s digital ecosystem .

Posted 9/22/2026full-timeBentonville • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud analytics, transaction monitoring, and risk decisioning, with a strong ability to translate insights into effective fraud strategies and operational improvements. Proven leadership in building high-performing teams and collaborating across cross-functional business units to enhance fraud prevention capabilities.

Highest-signal resume keywords

Fraud AnalyticsTransaction MonitoringRisk DecisioningSQLPython

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud TechnologyOperational ImprovementsPerformance MetricsGovernanceData Visualization

Soft Skills

Analytical ExpertiseCross-Functional InfluenceExecutive CommunicationBusiness JudgmentTeam Development

Tools & Technologies

Fraud Monitoring ToolsRisk Scoring ModelsEscalation Protocols

Industry Keywords

Fraud RisksDigital EcosystemEmerging ThreatsFeedback LoopsOperational Readiness

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Lead the team responsible for identifying and responding to emerging fraud risks across Walmart’s digital ecosystem
Monitor transaction activity and fraud signals to detect new and evolving threats
Own fraud monitoring capabilities, tools, and governance, including performance metrics, thresholds, escalation protocols, and operational readiness
Translate fraud trends into rapid mitigation strategies, rules, controls, and longer-term improvements
Partner with Product and Engineering to shape technology roadmaps and scalable fraud capabilities
Measure and report effectiveness, providing visibility into fraud exposure, trends, and performance
Create feedback loops across fraud, technology, and business teams to strengthen prevention
Lead and develop a high-performing analytical and operational team
Partner across Fraud Strategy & Operations, CES, Product, Engineering, Data Science, Treasury, Compliance, Global Investigations, Ecommerce, Marketplace, and other business teams

Requirements

What you’ll need

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience in project management, program management, program operations, or related area; OR 8 years’ experience in project management, program management, program operations, or related area
3 years’ supervisory experience
Significant experience in fraud analytics, transaction monitoring, risk decisioning, fraud technology or operations, or related fields
Strong analytical expertise identifying patterns, anomalies, and emerging risks across complex datasets
Experience owning fraud monitoring or decisioning capabilities and partnering with technology teams to enhance tools and platforms
Ability to translate insights into fraud strategies, controls, and operational improvements
Knowledge of rules, models, signals, risk scoring, SQL, Python, and visualization tools
Experience establishing governance, performance metrics, monitoring standards, and escalation processes
Strong cross-functional influence, executive communication, and business judgment
Proven success building and developing high-performing teams

Benefits

Comp & perks

Walmart’s drug-free workplace and no-tolerance policy regarding illegal drugs and alcohol on the job