Director, Technology Operations – Record and Information Management

Walmart

. Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets .

Posted 9/18/2026full-timeBentonville • United StatesLead💰 $110,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program and financial management, including budgeting, forecasting, and cost control, while leading large-scale technology programs that align with business objectives. Strong stakeholder management and communication skills facilitate collaboration and consensus-building across cross-functional teams.

Highest-signal resume keywords

Program ManagementFinancial ManagementStakeholder ManagementRisk AssessmentOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingForecastingCost ControlProgram PlanningPerformance MeasurementRisk MitigationData-Driven RecommendationsTechnology StrategyProcess ImprovementProgram Operations

Soft Skills

Exceptional CommunicationInfluencing SkillsCollaborative Relationship Building

Industry Keywords

Regulatory ComplianceInformation ManagementTechnology TrendsOperational ExcellenceCross-Functional Collaboration

About the role

Key responsibilities & impact

Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets
Develop and manage program budgets, forecasts, and resource allocation to ensure optimal delivery and return on investment
Collaborate with cross-functional teams to define program scope, performance metrics, and risk mitigation strategies
Influence and build consensus among stakeholders through clear communication and data-driven recommendations
Drive continuous improvement by implementing best practices and innovative solutions across technology operations
Provide strategic insights on technology trends to support decision-making and organizational growth
Oversee technology program financial management, risk mitigation, stakeholder engagement, and operational excellence
Partner with leadership and stakeholders on records and information management, regulatory compliance, standards, procedures, and technology solutions

Requirements

What you’ll need

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience in project management, program management, program operations, or related area; OR 8 years’ experience in project management, program management, program operations, or related area
3 years’ supervisory experience
Proven expertise in program and financial management, including budgeting, forecasting, and cost control
Strong stakeholder management skills with the ability to influence and build consensus across multiple teams
In-depth knowledge of program planning, estimation, risk assessment, and monitoring tools and techniques
Ability to translate business requirements into integrated technology strategies aligned with organizational goals
Experience driving operational excellence through process improvements and performance measurement
Exceptional communication skills to convey complex information clearly and foster collaborative relationships
Demonstrated capability to lead large-scale technology programs with measurable business impact
Must work in a drug-free workplace and comply with Walmart’s no-tolerance policy regarding illegal drugs and alcohol on the job

Benefits

Comp & perks

Performance-based bonus awards
Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Live Better U Walmart-paid education benefits, including tuition, books, and fees for eligible programs
English Language Learning and short-form certificate programs through Live Better U