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Walmart

Manager, Business Support

Walmart

. Partner with merchant teams to discover business needs and map workflows .

Posted 10/9/2026full-timeBentonville • United StatesJuniorMid-Level💰 $60,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in business process engineering, workflow automation, and user acceptance testing, while effectively managing stakeholder relationships and translating complex business needs into scalable solutions. Proficient in utilizing Agentic AI platforms and APIs to enhance operational efficiency and simplify merchant workflows.

Highest-signal resume keywords
Business Process EngineeringWorkflow AutomationUser Acceptance TestingAgentic AI KnowledgeProject Management Professional Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Business LogicWorkflow AutomationRapid PrototypingUser Acceptance TestingBusiness Process EngineeringAPI Knowledge
Soft Skills
Strong Business AcumenCuriositySystems-Thinking MindsetEffective CommunicationHands-On Problem-Solving
Tools & Technologies
Agentic AI PlatformsAPIsAnalytics
Certifications & Qualifications
Project Management Professional CertificationMaster’s in Business Administration
Industry Keywords
OperationsRetailProject Management

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Partner with merchant teams to discover business needs and map workflows
  • Identify high-impact friction across Assortment and Modular processes
  • Translate business logic and user pain points into requirements, workflows, and solution designs
  • Use Agentic AI platforms, workflow automation, APIs, and analytics to build proof-of-concept solutions
  • Lead testing and user acceptance testing, incorporating human-in-the-loop feedback
  • Manage stakeholder relationships and drive execution from discovery through adoption
  • Partner with Product and Technology teams to transition validated concepts into scalable enterprise tools
  • Help shape long-term product capabilities and simplify merchant workflows

Requirements

What you’ll need
  • Bachelor’s degree in Business, Logistics, Computer Science, or related field and 2 years’ experience in operations, retail, project management, or related area OR 4 years’ experience in operations, retail, project management, or related area
  • Strong business acumen
  • Curiosity and a systems-thinking mindset
  • Ability to understand complex workflows and turn ambiguity into practical solutions
  • Ability to work directly with business users and communicate effectively with Product and Technology partners
  • Experience with business process engineering
  • Experience with workflow automation
  • Experience with rapid prototyping
  • Knowledge of business logic
  • Knowledge of APIs
  • Experience with user acceptance testing
  • Understanding of agentic AI and human-in-the-loop systems
  • Hands-on problem-solving ability
  • Preferred: Master’s in Business Administration
  • Preferred: Project Management Professional certification

Benefits

Comp & perks
  • Performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U Walmart-paid education benefit, including fully paid tuition, books, and fees for eligible programs
  • English Language Learning and short-form certificate programs through Live Better U
  • Annual or quarterly performance bonuses
  • Stock may be included as additional compensation for certain positions