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Walmart

Manager, Project Management – Cross-Border Seller Programs

Walmart

. Manage cross-border support program health, KPIs, business reviews, issue tracking, and executive reporting .

Posted 11/7/2026full-timeUnited StatesMid-LevelSenior💰 $70,000 - $169,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and cross-functional collaboration, with a strong focus on stakeholder management and operational execution. Proficient in analytical thinking to assess project impacts and improve seller experience across marketplaces.

Highest-signal resume keywords
Project ManagementStakeholder ManagementAnalytical ThinkingCross-Functional Team CollaborationOperational Readiness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project PlanningSchedulingData AnalyticsRisk ManagementBusiness Operations
Soft Skills
Influencing Without AuthorityHigh OwnershipResourcefulness
Tools & Technologies
Project Management Systems
Certifications & Qualifications
Project Management ProfessionalSix Sigma Green Belt
Industry Keywords
Cross-Border SupportSeller ExperienceOperational ExecutionKPI ManagementProcess Improvement

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Manage cross-border support program health, KPIs, business reviews, issue tracking, and executive reporting
  • Act as liaison across Seller Support, Risk, Product, CRM, BPO, Change Management, Process Improvement, and in-market teams
  • Represent Global Ops in program planning and ensure support and risk requirements inform decisions
  • Coordinate operational readiness for Walmart Imports, Walmart Exports, and Remote Fulfillment across marketplaces
  • Identify support and risk impacts from new or changing programs, including case categories, routing, ownership, handoffs, SLA expectations, reporting requirements, and seller experience gaps
  • Develop scalable mechanisms to identify recurring seller friction, coordinate cross-functional solutions, and improve support consistency across markets
  • Support Walmart Marketplace’s global growth through scalable operating mechanisms

Requirements

What you’ll need
  • Bachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations, or related area OR 4 years’ experience in project management, business, operations, or related area
  • 1 year’s experience working in cross-functional teams
  • Proven experience managing multiple medium-high scale projects or work streams
  • Effective project planning and scheduling skills
  • Strong stakeholder management abilities
  • Analytical thinking to assess costs, establish ROI, and identify project solutions
  • Experience working across support, risk, marketplace, or seller experience operations
  • Ability to influence without authority and operate across matrixed teams
  • High ownership and resourcefulness
  • Ability to balance strategic context with operational execution
  • Commitment to company policies, ethics, and integrity
  • Preferred: Data analytics and project management systems
  • Preferred: Supervisory experience
  • Preferred: Master’s in Business
  • Preferred: Project Management Professional certification
  • Preferred: Six Sigma Green Belt certification

Benefits

Comp & perks
  • Performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit, including fully paid tuition, books, and fees for programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates
  • Additional annual or quarterly performance bonuses
  • Stock may be included as additional compensation for certain positions