Manager, Revenue Operations – Scaled Services, Enablement and Support

Walmart

. Lead revenue operations initiatives to optimize scaled services, enablement, and support functions .

Posted 9/22/2026full-timeSan Bruno • California • United StatesMid-LevelSenior💰 $104,000 - $202,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and revenue operations, with a strong focus on stakeholder management and cross-functional collaboration. Proficient in analyzing operational data to drive decision-making and enhance customer satisfaction.

Highest-signal resume keywords

Program ManagementRevenue OperationsStakeholder ManagementCross-Functional CollaborationOperational Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementOperational SupportBusiness AnalysisCampaign ManagementMarket Development

Soft Skills

Relationship ManagementStrategic ManagementCustomer Enablement

Tools & Technologies

CRM

Industry Keywords

Revenue GrowthOperational ExcellenceCustomer Support OperationsDigital MediaBusiness Operations

About the role

Key responsibilities & impact

Lead revenue operations initiatives to optimize scaled services, enablement, and support functions
Collaborate with cross-functional teams to align operational strategies with business objectives
Manage stakeholder relationships across departments
Oversee program management activities and drive operational excellence and continuous improvement
Analyze business metrics and operational data to support decision-making and revenue growth
Facilitate customer enablement efforts to improve service delivery and satisfaction
Provide strategic guidance and operational support for scalable and efficient processes
Act as a link between customers and cross-functional groups
Manage the support lifecycle and maintain continuous feedback loops
Provide actionable insights to guide product and platform development

Requirements

What you’ll need

3–5 years of experience in program management, revenue operations, customer support operations, business operations, or a related field
Strong relationship management skills
Demonstrated ability in program management and operational excellence
Experience in cross-functional collaboration and strategic management
Proficiency in operational support and analysis
Exceptional stakeholder management skills
Ability to translate business requirements into scalable solutions
Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 2 years' experience in campaign management, business development, market development, or related area; OR 4 years' experience in campaign management, business development, market development, or related area
Preferred: 3 years' experience in account management
Preferred: 3 years' experience in a customer-facing role
Preferred: 3 years' experience in digital media
Preferred: Master's degree in business, marketing, communication, digital media/advertising or related area and 1 year's experience in campaign management, business development, market development, or related area
Preferred: Experience with CRM

Benefits

Comp & perks

Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Live Better U Walmart-paid education benefits, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates
Tuition, books, and fees completely paid for by Walmart
Stock may be included as additional compensation for certain positions