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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business management, stakeholder engagement, and sales strategy development, with a strong focus on customer onboarding and continuous improvement. Proven ability to lead teams, negotiate effectively, and translate business needs into actionable plans.
Highest-signal resume keywords
Business ManagementStakeholder EngagementSales Strategy DevelopmentCustomer Onboarding ManagementNegotiation Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business MetricsData ModelsSales ForecastingAccount PlanningProduct Assortment ManagementContinuous ImprovementSales Presentation TechniquesRevenue ForecastingJoint Business PlansCustomer Retention Metrics
Soft Skills
LeadershipCollaborationMentoringCommunicationCustomer Focus
Tools & Technologies
Customer Onboarding SystemsSales Presentation Tools
Industry Keywords
Omni Channel MerchandisingHealthcareMarketing and SalesStakeholder ManagementBusiness Practices
About the role
Key responsibilities & impact- Coordinate, complete, and oversee job-related activities and assignments
- Develop and maintain relationships with key stakeholders
- Support plans and initiatives to meet customer and business needs
- Identify and communicate goals and objectives, build accountability, and measure progress
- Identify and address improvement opportunities and promote continuous learning
- Supervise and develop associates through hiring, training, mentoring, duty assignment, recognition, and promotion of belonging
- Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards
- Develop business cases for projects with projected ROI or cost savings
- Translate business requirements into projects, activities, and tasks aligned with business strategy
- Connect business needs with tangible solutions and results
- Recommend new processes and ways of working
- Engage customers/sellers to gain and leverage business/category insights
- Lead sales activities and provide product guidance and value propositions
- Communicate product gaps to leadership and stakeholders
- Build and maintain internal and external partnerships
- Consult with business unit leaders on strategy decisions
- Lead customer/seller sales proposals and presentations
- Train team members on formal written proposals
- Drive onboarding efforts for large and complex customers/sellers
- Review and approve onboarding processes and improve customer/seller experiences
- Manage onboarding-related escalations and drive resolutions
- Research customer buying history and preferences
- Assist with cross-selling and upselling analysis, sales plans, forecasts, and joint business plans
- Develop and present negotiation arguments, surface interests, seek win-win outcomes, and escalate complex legal or regulatory issues
- Foster respect, integrity, belonging, talent development, collaboration, customer focus, continuous improvement, and Walmart values
Requirements
What you’ll need- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area; OR 4 years' experience in those areas
- Knowledge of industry and environmental factors, business practices, business metrics, data models, analytics, and reports
- Knowledge of products, services, solutions, product assortment management, and value propositions
- Knowledge of stakeholder identification, analysis, communication, engagement, and management
- Knowledge of sales presentation tools, techniques, lifecycles, and processes
- Knowledge of customer onboarding systems, methodologies, and system integration
- Knowledge of account planning, customer retention metrics, revenue forecasting, sales forecasting, estimation techniques, and industry trends
- Knowledge of negotiation and stakeholder management techniques
- Ability to lead sales proposals and presentations
- Ability to manage customer onboarding and escalations
- Ability to develop account plans, sales forecasts, and joint business plans
- Ability to negotiate and present factual, rational, and compelling arguments
- Preferred: Leading cross-functional teams
- Preferred: Master's degree in business, marketing and sales, healthcare, or related area
- Preferred: Sales
Benefits
Comp & perks- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Vacation, sick leave, and holiday PTO/PPTO
- Walmart-paid education benefits, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates
- Tuition, books, and fees completely paid by Walmart
- Stock (for certain positions)