Manager, Technology Operations

Walmart

. Manage technical programs and operational workstreams, tracking milestones, dependencies, risks, testing, implementation, and post-launch activities .

Posted 10/9/2026full-timeBentonville • United StatesMid-LevelSenior💰 $80,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical programs and operational workstreams, with a strong focus on translating business needs into actionable requirements and testing scenarios. Proficient in analyzing data to identify process gaps and improvement opportunities while fostering collaboration across cross-functional teams.

Highest-signal resume keywords

Project ManagementProgram ManagementTechnical Project ManagementAnalytical SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements TranslationUse Case DevelopmentRisk ManagementData AnalysisTesting Scenarios

Soft Skills

Effective CommunicationProblem-SolvingCollaborationAdaptability

Industry Keywords

Merchandising ProcessesKPI MonitoringSLA ManagementDigital AccessibilityWCAG 2.2 AA Standards

About the role

Key responsibilities & impact

Manage technical programs and operational workstreams, tracking milestones, dependencies, risks, testing, implementation, and post-launch activities
Coordinate across Product, Engineering, Data Science, Merchandising, and Operations to deliver against business requirements and timelines
Translate business needs and operational insights into requirements, use cases, acceptance criteria, and testing scenarios
Monitor KPIs, SLAs, defects, and adoption, identifying gaps and coordinating corrective actions
Analyze data and system behavior to identify root causes, process gaps, and automation opportunities
Support release readiness through testing, documentation, training, and implementation planning
Build cross-functional relationships to maintain alignment, accountability, and execution momentum across business and technology teams

Requirements

What you’ll need

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area; or 5 years’ experience in project management, program management, program operations, or related area
Experience managing technical projects or workstreams, including planning, execution, risk management, and delivery
Working knowledge of merchandising processes, item and product data, and how technology supports business operations
Ability to translate business needs into requirements, use cases, testing scenarios, and actionable plans
Strong analytical and problem-solving skills, with experience using data to identify issues and improvement opportunities
Effective communication and collaboration skills across business and technology teams
Ability to coordinate cross-functional activities, manage dependencies, and follow through on commitments
Comfort working through ambiguity, learning complex systems, and adapting as business priorities evolve
Preferred: Master’s degree in a related area
Preferred: Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices

Benefits

Comp & perks

Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs
English Language Learning and short-form certificate programs through Live Better U