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About the role
Key responsibilities & impact- Lead complex, large-scale technology programs by defining goals, managing cross-functional dependencies, and driving end-to-end delivery
- Build practical workflows, tools, and operating rhythms from enterprise friction
- Lead pilots and experiments from idea through adoption, measurement, and scale
- Develop AI-native ways of working
- Partner across Product, Technology, TPM, Design, and Strategy to solve complex, ambiguous problems
- Simplify, automate, or eliminate processes and handoffs that no longer add value
- Identify risks, dependencies, and barriers early and drive solutions
- Measure adoption, operating health, decision velocity, and sustained behavior change
- Coordinate multiple teams, resolve ambiguities, implement process improvements, and ensure scalable, high-quality solutions
- Communicate across multiple groups, leverage data-driven insights, and align initiatives with organizational priorities
Requirements
What you’ll need- Bachelor's degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area; OR 8 years’ experience in these areas
- Experience in technical program management, product operations, engineering program management, product management, or a related field
- Strong builder mindset with experience turning ambiguous problems into practical, scalable solutions
- Proven ability to lead complex, cross-functional work across Product and Technology
- Strong systems thinking with understanding of operating models, planning, governance, dependencies, and execution
- Experience building workflows, tools, automation, or new operating approaches
- Curiosity and practical experience with AI-enabled ways of working
- Strong communication, facilitation, and executive storytelling skills
- Certification in Project Management is preferred
- Master's degree in Business Administration and 4 years’ experience in product design are preferred
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices is preferred
Benefits
Comp & perks- Performance-based bonus awards
- Medical, vision and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including fully paid tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates
- Annual or quarterly performance bonuses
- Stock compensation may be included for certain positions