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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building scalable operational workflows, developing standard operating procedures, and utilizing analytical tools to enhance partner experience and operational efficiency. Proficient in collaborating across diverse teams to implement automation solutions and monitor key performance indicators.
Highest-signal resume keywords
Bachelor's Degree in Business AdministrationExperience in International Shipping/Supply ChainStrong Analytical Skills with SQLExperience Building SOPs and Automation ProcessesProven Ability to Work Across Technical and Non-Technical Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Building Standard Operating ProceduresWorkflow AutomationData AnalysisDashboard DevelopmentKPI DefinitionOperational Efficiency TrackingIssue ResolutionProcess ImprovementRoot Cause AnalysisScalable Solutions Development
Soft Skills
Strong Problem-Solving SkillsEffective Communication
Tools & Technologies
SQLExcelBusiness Intelligence ToolsWorkflow Automation ToolsAI Agents
Industry Keywords
Operations ManagementProject ManagementPartner ExperienceFast-Paced EnvironmentBentonville, Arkansas
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead analysis and execution of onboarding and operational workflows
- Improve partner experience and reduce friction
- Translate complex business and technical requirements into scalable processes, tools, and standard operating procedures
- Build and maintain dashboards, reporting frameworks, and KPIs
- Track onboarding timelines, issue-resolution SLAs, and operational efficiency
- Identify process gaps, root causes, and failure points
- Develop scalable solutions to reduce manual effort and operational risk
- Support transition from manual to automated/self-service workflows
- Define and monitor SLAs
- Ensure timely issue resolution and consistent partner experience across channels
- Collaborate with Marketplace, Product, Engineering, Global Transportation, Trade Compliance, Seller Support, and Analytics teams
- Support Walmart Imports Seller Onboarding and continuous improvement initiatives
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Engineering, Operations, or related field OR 2 years’ experience in operations, project management, or related area
- 2 years of experience building SOPs and automation processes
- 2 years of experience in international shipping/supply chain
- Strong analytical skills with experience in SQL, Excel, or BI tools
- Experience with technological tools, operations, and business analysis in a fast-paced environment
- 2 years of proven ability to work and communicate across technical and non-technical teams
- Experience building dashboards, defining KPIs, and operationalizing processes at scale
- Strong problem-solving skills with a structured, data-driven approach
- Previous experience with workflow automation tools and AI agents preferred
- Ability to work at the Bentonville, Arkansas location
Benefits
Comp & perks- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Live Better U Walmart-paid education benefit, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates
- Tuition, books, and fees completely paid by Walmart
