Senior Manager, Billing Operations – Billing Strategy & Process Excellence

Walmart

. Lead and oversee complex billing and revenue initiatives across the end-to-end Quote-to-Cash lifecycle, from discovery and requirements through implementation, launch, and post-launch stabilization .

Posted 10/15/2026full-timeSan Bruno • California • United StatesSeniorWebsite

Tech Stack

Tools & technologies

ERPSQLTableau

About the role

Key responsibilities & impact

Lead and oversee complex billing and revenue initiatives across the end-to-end Quote-to-Cash lifecycle, from discovery and requirements through implementation, launch, and post-launch stabilization
Evaluate processes, products, and systems to identify systemic gaps, control weaknesses, revenue risks, customer pain points, and efficiency and scalability opportunities
Translate business and operational challenges into end-to-end billing requirements and scalable product, process, and technology solutions
Advise on new advertising products, business models, partnerships, and platform capabilities to incorporate billing, controls, reconciliation, and downstream financial requirements early in solution design
Partner with Product and Engineering leaders to influence solution designs and roadmap priorities
Anticipate billing, financial, operational, and advertiser experience risks; drive UAT readiness reviews and mitigation plans to closure before production
Establish billing readiness requirements and oversee execution for successful product launches and stable ongoing billing
Lead root-cause analysis of recurring billing and revenue issues and drive sustainable solutions
Identify opportunities to leverage AI, automation, and emerging technologies
Establish scalable processes, controls, success metrics, and governance for sustainable revenue operations
Provide leadership visibility into risks, dependencies, business impact, trade-offs, and required decisions
Establish partnerships across Business, Product, Engineering, Account Strategy, Sales, Data, and Operations
Connect upstream business and product decisions with downstream billing, invoicing, reconciliation, financial reporting, and operational requirements
Facilitate cross-functional discussions, align requirements, resolve gaps, manage dependencies, establish ownership, and drive decisions
Partner with Finance and Controllership on financial reporting, revenue recognition, and financial controls
Establish governance, RACIs, escalation paths, and accountability across critical billing and revenue workflows

Requirements

What you’ll need

Bachelor’s or Master’s degree in Business, Program Management, Analytics, Finance, or a related field
7+ years of experience in Revenue Operations, Billing Operations, Program Management, Process Transformation, or related disciplines
Experience leading large-scale, complex, cross-functional transformation programs with measurable financial or operational impact
Strong understanding of Quote-to-Cash, billing, revenue recognition, financial reporting, collections, and operational controls
Ability to influence Product and Engineering roadmaps and translate business problems into scalable technical requirements
Strong financial and analytical acumen, including reconciliation, variance analysis, KPI development, and business-impact assessment
Experience working with ERP, CRM, order-management, billing, or financial systems
Proficiency with analytical and business intelligence tools such as Excel, SQL, Tableau, Power BI, or equivalent platforms
Experience identifying and implementing practical AI and automation use cases within operational workflows
Ability to make decisions and drive progress in highly ambiguous environments with multiple competing priorities
Advertising, digital media, or retail media experience strongly preferred

Benefits

Comp & perks

Drug-free workplace
No-tolerance policy regarding illegal drugs and alcohol on the job
Safe and productive work environment