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Walmart

Senior Manager, Operations and Implementation – Hourly Hiring Systems Transformation

Walmart

. Lead technology transformations from discovery through implementation and optimization .

Posted 11/5/2026full-timeBentonville • United StatesSenior💰 $90,000 - $180,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technology transformations, optimizing user experiences, and managing high-volume hiring processes. Proficient in cross-functional collaboration and executive communication to drive business outcomes.

Highest-signal resume keywords
Technology Transformation LeadershipHigh-Volume Hiring ExpertiseCross-Functional CollaborationDigital Execution ExperienceProcess Improvement and Automation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process EvaluationWorkflow DefinitionData AnalysisUser Experience ImprovementProject ManagementTalent Technology KnowledgeRequirements GatheringImplementation StrategyAutomation ApplicationUsability Testing
Soft Skills
Executive CommunicationLeadershipAdaptabilityCollaborationProblem-Solving
Tools & Technologies
Microsoft OfficeSalesforce
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
Retail ManagementOperations ManagementSupply ChainField Hiring WorkflowsUser InsightsEmerging Technology

About the role

Key responsibilities & impact
  • Lead technology transformations from discovery through implementation and optimization
  • Evaluate user experiences, processes, systems, data, and operational needs, including field-level hiring workflows and operational variations
  • Define future-state workflows, experiences, requirements, and success measures
  • Partner with Product, Engineering, Design, Data, Legal, and business teams through delivery
  • Lead testing, readiness, launch, adoption, and continuous improvement
  • Establish ongoing engagement with field hiring users through process validation, usability feedback, and hands-on testing
  • Identify opportunities to apply automation, AI, and emerging technology
  • Use data and user insights to improve experiences and business outcomes
  • Communicate decisions, risks, and recommendations to senior leaders

Requirements

What you’ll need
  • Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area
  • 1 year’s supervisory experience
  • Deep experience in high-volume/hourly hiring, with strong end-to-end process knowledge
  • Experience managing hiring for stores, clubs, or supply chain facilities preferred
  • Strong understanding of the talent technology landscape, leading industry platforms, and best-in-class practices
  • Proven ability to lead complex transformations from discovery and current-state assessment through design, implementation, launch, and adoption
  • Strong digital execution experience, including translating business needs into requirements and partnering with Product, Engineering, and Design through delivery
  • Ability to connect process, technology, data, and user needs into scalable solutions
  • Strong cross-functional leadership and executive communication
  • Comfort operating in ambiguity
  • Intermediate functionality of Microsoft Office and Salesforce preferred
  • Managing projects or client relationships in retail, healthcare, or related area preferred
  • Master’s Degree in business or related field preferred

Benefits

Comp & perks
  • Performance-based bonus awards
  • Medical, vision and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U Walmart-paid education benefit program
  • Tuition, books, and fees completely paid for eligible Live Better U programs
  • Stock may be included as additional compensation for certain positions