Senior Manager, Strategy – Shows and Events, Production Operations

. Lead day-to-day production operations, technical execution, and customer experience for the WALTON Conference Center .

Posted 10/15/2026full-timeBentonville • United StatesSenior💰 $90,000 - $180,000 per yearWebsite

Tools & technologies

Switching

Key responsibilities & impact

Lead day-to-day production operations, technical execution, and customer experience for the WALTON Conference Center
Lead production professionals responsible for audio, video, presentation support, hybrid meeting technology, and event execution
Serve as the primary technical lead for meetings and events in the conference center
Configure, test, troubleshoot, and operate audio, video, lighting, control, routing, streaming, and live event systems
Oversee daily venue readiness, system checks, and preventive maintenance workflows
Support run-of-show execution, cueing, switching, camera operation, graphics integration, and audio mixing
Manage real-time issue resolution during high-visibility events involving executive leadership
Assist with technical design, load-in, setup, show execution, and strike for off-site or high-complexity external events
Coordinate with staging, LED/video wall, audio, and livestreaming vendors
Serve as the on-site technical contact for leadership events requiring broadcast-level production quality
Coordinate with Event Solutions, Hospitality, Engineering, Facilities, Global Technology, Security, and other campus partners

What you’ll need

Bachelor’s degree in business, hospitality, communications or related field and 4 years' experience in project management, hospitality, communications, event management or related field OR 6 years' experience in project management, hospitality, communications, event management or related field
7–10+ years of experience in AV, broadcast, engineering, or event operations
Proven leadership experience in developing and executing strategic plans for large-scale shows and events
Strong project management skills
Expertise in cross-functional collaboration with internal teams and external partners
Excellent communication and stakeholder management skills
Ability to drive change management initiatives and implement sustainable processes
Demonstrated accountability and problem-solving skills
Experience mentoring and developing high-performing teams
Event planning experience
Experience preparing and executing budgets
Profit and Loss (P&L) accountability

Comp & perks