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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Site Reliability Engineering with a strong focus on JavaScript, Java, and cloud services. Proficient in developing monitoring solutions, optimizing performance, and implementing automation for multi-cloud environments.
Highest-signal resume keywords
Site Reliability EngineeringJavaScript DevelopmentCloud Services ManagementMonitoring and Alerting ToolsDisaster Recovery Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptJavaRESTful ServicesGitMavenJenkinsDockerKubernetesPrometheusGrafana
Soft Skills
Problem SolvingContinuous ImprovementCollaborationInfluencing System ArchitectureTriage and Root Cause Analysis
Tools & Technologies
ServiceNowJIRADynatraceSplunkAzureGoogle CloudKafkaAzure CosmosAzure SQLMegaCache
Certifications & Qualifications
SRE Certification
Industry Keywords
Site Reliability EngineeringInfrastructure ManagementMulti-Cloud EnvironmentsDevOpsCI/CD
Tech Stack
Tools & technologiesAngularApacheAzureCloudDockerGrafanaJavaJavaScriptJenkinsKafkaKubernetesLinuxMavenMicroservicesNode.jsPrometheusPythonReactServiceNowSplunkSQLUnix
About the role
Key responsibilities & impact- Triage, escalate, and resolve site-impacting production issues
- Analyze monitoring graphs and alerts using Grafana, Prometheus, MMS, ServiceNow, JIRA, Dynatrace, Splunk, and related tools
- Design and implement JavaScript integrations between alerting tools and service API endpoints
- Monitor SLIs, SLOs, availability, MTBF, MTTR, latency, error rates, saturation, and infrastructure/application metrics
- Support disaster recovery planning and document critical applications
- Tune and optimize Unix/Linux, Java, NodeJS, Tomcat, and Apache performance
- Develop enterprise monitoring and tooling solutions to improve visibility, detect issues proactively, and restore availability
- Design and develop internal communication and infrastructure-availability workflow tools using Java, JavaScript, React, Node.js, Python, Shell, Prometheus, and database query languages
- Develop UI dashboards using AngularJS, ReactJS, HTML5, and CSS3
- Create and maintain playbooks
- Analyze issues and engage appropriate CPC, downstream-service, and platform teams
- Handle deployments, post-validation, and rollback procedures
- Coordinate platform activities including VM upgrades and database maintenance
- Participate in rotating on-call duties across time zones
- Perform timely root cause analysis of production issues
- Develop reusable tooling and processes to improve customer experience and reduce operational costs
- Help teams build observable and resilient systems
- Collaborate with developers to capture requirements and address pain points
- Build reusable tools, libraries, and dashboards for DevOps/SRE teams
Requirements
What you’ll need- Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in site reliability engineering, site and system administration, infrastructure management, or related area; OR 6 years’ experience in these areas
- 10+ years of hands-on Site Reliability Engineering, Operations, and Development experience with JavaScript, Java, RESTful services, Git, Maven, Jenkins, DevOps, containerization, Docker, Kubernetes, Azure, Google Cloud, Kafka, Azure Cosmos, Azure SQL, MegaCache, CI/CD, Prometheus, Grafana, Splunk, and related technologies
- Knowledge of scripting and software development for automation and self-healing of multi-cloud environments
- Excellent end-to-end technical understanding of core infrastructure, cloud services, platforms, and microservices
- Ability to triage issues and distinguish symptoms from causes
- Ability to identify and drive continuous improvement efforts
- Ability to influence system architecture and tactical solutions
- Familiarity with log-centric tooling and producing time-series data and reusable dashboards
- Ability to participate in rotating on-call duties and work across different time zones with a multinational team
- Preferred: 6 years’ experience in related areas
- Preferred: Master's degree and 2 years’ related experience
- Preferred: SRE certification
Benefits
Comp & perks- Incentive awards for performance
- Maternity and parental leave
- Paid time off (PTO)
- Health benefits
- Compensation package
- Flexibility for associates to manage their personal lives