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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, including planning, monitoring, and controlling projects while effectively managing budgets and assessing risks. Strong ability to translate business requirements into actionable plans and engage stakeholders across cross-functional teams.
Highest-signal resume keywords
Program ManagementFinancial ManagementStakeholder ManagementRisk AssessmentBusiness Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram OperationsBudgetingCost MonitoringROI ProjectionPerformance MeasurementBusiness Strategy Alignment
Soft Skills
Excellent CommunicationCross-Functional Team Influence
Industry Keywords
KPIDigital AccessibilityWCAG 2.2 AAAssistive Technologies
About the role
Key responsibilities & impact- Lead program management efforts for technology initiatives
- Manage and monitor program budgets and provide estimation inputs for business cases, Annual Operating Plans, and Long Range Plans
- Assess resource requirements and project risks for small to medium complexity projects
- Lead cross-functional coordination meetings covering schedules, health, risks, and dependencies
- Take corrective actions as needed
- Communicate business considerations through concise reporting and stakeholder engagement
- Translate business requirements into integrated program plans aligned with organizational strategy
- Monitor milestones and adjust plans to maintain performance and achieve goals
- Prioritize seller and assortment opportunities based on business potential, seller needs, and program readiness
- Collaborate across Product, Technology, Analytics, Finance, Operations, Supply Chain, and international markets to support Cross Border Solutions
Requirements
What you’ll need- Bachelor's degree in a specified or related field and 4 years’ experience in project management, program management, program operations, or related area; OR 6 years’ experience in project management, program management, program operations, or related area
- Proven expertise in program management, including planning, monitoring, and controlling projects of small to medium complexity
- Strong financial management skills, including budgeting, cost monitoring, and ROI projection
- Ability to assess risks and implement mitigation strategies
- Stakeholder management and cross-functional team influence
- Understanding of business operations, KPIs, and performance measurement techniques
- Ability to translate business requirements into actionable plans
- Excellent communication skills
- Knowledge of the technology landscape and business strategy alignment
- Preferred: Master's degree and 3 years' experience in project management, program management, program operations, or related area
- Preferred knowledge of WCAG 2.2 AA, assistive technologies, and digital accessibility best practices
Benefits
Comp & perks- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including fully paid tuition, books, and fees for eligible programs
- Stock compensation may be available for certain positions