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Walmart

Systems Administrator, Technology Support

Walmart

. Provide expert systems administration guidance and technical support .

Posted 10/12/2026full-timeBentonville • United StatesJuniorMid-Level💰 $50,000 - $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in systems administration, incident management, and technical support within complex IT environments, with a focus on continuous improvement and process optimization. Proficient in managing Windows and macOS systems, Active Directory, and cloud-based technologies while ensuring compliance with digital accessibility standards.

Highest-signal resume keywords
Systems AdministrationIncident ManagementIT Service Management (ITSM)Technical SupportWindows and macOS Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Systems AdministrationIncident ManagementTechnical SupportAsset ManagementConfiguration ManagementTroubleshootingCloud TechnologiesNetworkingActive DirectoryProcess Optimization
Soft Skills
Strong CommunicationInterpersonal SkillsCollaborative RelationshipsIntegrityAccountability
Tools & Technologies
Virtual MachinesFirewallsVPNsITSM ToolsTechnical Documentation
Industry Keywords
WCAG 2.2 AA StandardsAssistive TechnologiesDigital Accessibility Best Practices

Tech Stack

Tools & technologies
CloudFirewallsITSMMacOS

About the role

Key responsibilities & impact
  • Provide expert systems administration guidance and technical support
  • Manage incident resolution by logging, categorizing, prioritizing, troubleshooting, and escalating issues
  • Configure, monitor, and maintain virtual machines, firewalls, VPNs, and core business applications across cloud and on-premises environments
  • Manage and maintain asset inventory and perform hardware and software maintenance
  • Collaborate with stakeholders to analyze business and technical requirements
  • Support process improvements and implement IT service management practices
  • Create and maintain technical documentation, reports, and knowledge-base articles
  • Identify opportunities to improve system performance, reliability, and user experience through automation and process optimization
  • Provide in-person end-user support through Tech Spots
  • Troubleshoot technical issues and maintain Windows and Mac workstations and Active Directory environments
  • Support organizational change management, operational excellence, and continuous improvement

Requirements

What you’ll need
  • Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area; or 2 years’ experience in production support, software Support, or technical support
  • Proven expertise in systems administration, including configuration, asset management, and support within complex IT environments
  • Strong experience in incident and problem management
  • Experience with IT service management (ITSM) processes and tools
  • Ability to analyze business and technical requirements and contribute to solution development and continuous improvement initiatives
  • Proficiency in troubleshooting and technical support
  • Experience supporting Windows, macOS, Active Directory, networking, and cloud-based technologies
  • Strong communication and interpersonal skills
  • Demonstrated commitment to integrity, accountability, ethical standards, and collaborative relationships
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices is preferred

Benefits

Comp & perks
  • Performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off (PTO, including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U Walmart-paid education benefit program
  • Tuition, books, and fees completely paid for eligible education programs
  • Stock may be included as additional compensation for certain positions