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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IT infrastructure and cloud operations, ensuring compliance with security standards and SOC 2 requirements. Proven ability to lead technical teams, coordinate incident responses, and manage vendor relationships effectively.
Highest-signal resume keywords
Infrastructure Operations ManagementCloud Operations ExpertisePeople Leadership and MentorshipIncident and Change ManagementVendor and Cost Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure ManagementSystems AdministrationCloud PlatformsBackup and RecoveryMonitoringIncident ResponseChange ManagementSecurity StandardsTechnical DocumentationRoot-Cause Analysis
Soft Skills
Clear CommunicationTeam Leadership
Tools & Technologies
Cloud Operations ToolsMonitoring ToolsBackup SolutionsIncident Management Systems
Industry Keywords
SOC 2 ComplianceTechnical Debt ReductionDisaster RecoveryOperational Disruption MinimizationArchitecture Diagrams
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead overall IT systems and DevOps engineers; manage priorities, staffing, performance, on-call/escalation, and development
- Own infrastructure availability, capacity, patching, backup/recovery, monitoring, lifecycle, cloud operations, and technical debt reduction
- Coordinate major incidents, root-cause analysis, changes, maintenance windows, and disaster recovery exercises
- Ensure infrastructure controls satisfy security and SOC 2 requirements, including access, logging, vulnerability, change, backup, and evidence expectations
- Maintain architecture diagrams, runbooks, inventory, standards, dependencies, and recovery documentation
- Manage infrastructure/cloud vendors, licensing, costs, and service performance
- Partner with production/business teams to schedule changes and minimize operational disruption
- Perform all other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field and five (5) years of related infrastructure, systems administration, cloud operations, or technology operations experience; OR Associate degree in a related field and eight (8) years of related infrastructure, systems administration, cloud operations, or technology operations experience
- Prior experience leading or supervising technical staff, projects, vendors, or operational priorities
- Experience supporting enterprise infrastructure, including servers, networks, cloud platforms, backup/recovery, monitoring, incident response, change management, and security standards
- Expert knowledge with infrastructure operations
- Advanced knowledge of people leadership/mentorship, cloud/server/virtualization breadth, backup/DR and resilience, incident/change/problem management, and vendor/cost management
- Ability to communicate clearly with technical and non-technical stakeholders
- Ability to follow change, documentation, escalation, and risk-management standards