Walsworth

Operations

• Lead overall IT systems and DevOps engineers; manage priorities, staffing, performance, on-call/escalation, and development
• Own infrastructure availability, capacity, patching, backup/recovery, monitoring, lifecycle, cloud operations, and technical debt reduction
• Coordinate major incidents, root-cause analysis, changes, maintenance windows, and disaster recovery exercises
• Ensure infrastructure controls satisfy security and SOC 2 requirements, including access, logging, vulnerability, change, backup, and evidence expectations
• Maintain architecture diagrams, runbooks, inventory, standards, dependencies, and recovery documentation
• Manage infrastructure/cloud vendors, licensing, costs, and service performance
• Partner with production/business teams to schedule changes and minimize operational disruption
• Perform all other duties as assigned

Manager – Infrastructure & Operations