Community Safety Administrative Assistant

Wandle

. Develop and maintain effective, positive working relationships with colleagues, internal teams and external partners .

Posted 10/5/2026full-timeUnited KingdomMid-LevelSenior💰 £32,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and operational support capabilities, with a focus on maintaining accurate records and effective communication with stakeholders. Proficient in managing customer inquiries and coordinating mediation services within a community safety context.

Highest-signal resume keywords

Administrative Support ExperienceRecord KeepingStrong Verbal And Written Communication SkillsExperience Using F&O Or DynamicsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record KeepingCase ManagementData Protection AwarenessIncident SchedulingCustomer Communication

Soft Skills

Interpersonal SkillsAttention To DetailProfessionalismConfidentiality Awareness

Tools & Technologies

F&ODynamicsElectronic Systems

Certifications & Qualifications

Right To Work In The United Kingdom

Industry Keywords

Community SafetyCustomer-Focused EnvironmentMediation ServiceAdministrative Support

About the role

Key responsibilities & impact

Develop and maintain effective, positive working relationships with colleagues, internal teams and external partners
Undertake initial triage of community safety cases before allocation
Record case information accurately and escalate appropriately
Coordinate the mediation service, liaise directly with customers and arrange meetings
Prepare incident schedules for high-risk or high-harm cases progressing through legal processes
Draft and issue block letters and other customer communications
Take clear and accurate meeting notes and maintain associated records
Provide comprehensive administrative and operational support to the community safety team
Manage customer enquiries, case information and team processes efficiently, accurately and professionally

Requirements

What you’ll need

Experience providing administrative support within a busy office or customer-focused environment
Experience maintaining accurate records and updating electronic systems
Awareness of confidentiality, data protection and information security
Strong verbal and written communication skills
Experience using F&O, Dynamics or similar business systems
Confidence dealing with customers by telephone and in writing
Ability to communicate with different stakeholders
Must already have and be able to provide proof of the Right to Work in the United Kingdom
Submit a CV highlighting suitability for the role

Benefits

Comp & perks

Hybrid working with 2 office days per week
Inclusive employer committed to welcoming everyone
Reasonable adjustments during the hiring process
Permanent full-time employment