Executive Host – Bilingual, Vietnamese or Mandarin, English

WarHorse Gaming

. Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming .

Posted 10/14/2026full-timeOmaha • Nebraska • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in player development and guest relations within a gaming environment, leveraging strong organizational and analytical skills to drive loyalty and revenue growth. Proficient in managing player tracking systems and executing marketing initiatives to enhance guest experiences.

Highest-signal resume keywords

Player Development ExperiencePlayer Tracking SystemsGuest Relations SkillsMicrosoft Office Suite ProficiencyNebraska Gaming License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Player Tracking SystemsGuest RelationsMarketing InitiativesAnalytical SkillsProblem-Solving Skills

Soft Skills

Organizational SkillsCommunication SkillsCustomer Service Skills

Certifications & Qualifications

Nebraska Gaming LicenseValid Driver’s License

Industry Keywords

Gaming OperationsLoyalty ProgramsHigh-Limit GamingPromotional EventsCasino Environment

About the role

Key responsibilities & impact

Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
Develop and maintain relationships with mid- and high-limit gaming guests to drive loyalty and repeat visits
Market gaming products, amenities, promotions, and property offerings to targeted guests
Greet guests and participate in social events, promotions, and VIP functions
Track guest visits, arrange accommodations, and issue complimentary offerings within established guidelines
Manage and promote Player’s Club enrollment and related loyalty programs
Maintain accurate guest histories and player tracking data for future marketing efforts
Protect guest rewards, credit lines, and account integrity in accordance with policy
Resolve guest complaints and service issues in a timely, professional, and courteous manner
Coordinate VIP services including food, beverage, transportation, cross-property events, and special experiences
Maintain a visible presence on the gaming floor and at VIP events to engage high-value guests
Drive gaming revenue growth through targeted outreach, networking, and telemarketing efforts
Review activity reports and financial performance data to assess progress toward goals and adjust strategies as needed
Represent the company at promotional events, entertainment functions, and sponsored activities, both on and off property
Stay informed on gaming machines, player tracking systems, promotions, entertainment offerings, and competitor activity
Attend meetings and collaborate with internal departments to support marketing and player development initiatives
Perform other duties as assigned

Requirements

What you’ll need

Must be at least 19 years of age
High school diploma or equivalent required
Minimum five (5) years of host or player development experience in a large-scale gaming operation (slot and table games environment)
Strong understanding of player tracking systems and complimentary/comp guidelines
Established player base or demonstrated ability to build and maintain a loyal guest following
Proficiency in Microsoft Office Suite or related software
Strong organizational, analytical, and problem-solving skills
Excellent guest relations and phone etiquette skills
Ability to secure and maintain a Nebraska Gaming License
Nebraska Gaming License (required and must be maintained)
Valid Driver’s License
Ability to work in a fast-paced, guest-facing casino environment
Frequent standing, walking, and movement throughout gaming and entertainment areas
Ability to communicate effectively in noisy, high-energy environments
Occasional lifting and carrying of promotional materials or supplies (up to 25 lbs)
Availability to work flexible shifts, including evenings, weekends, and holidays
Travel is primarily local during business hours, with occasional out-of-area or overnight travel required
Preferred: College degree in Marketing, Hospitality, Business, or related field

Benefits

Comp & perks

Federal Employees Medical Coverage
Full Insurance Coverage offerings
401K with Day 1 Vesting & Company Match
Quarterly Incentive Program
Vacation, Holiday & Sick Days
Discounted Meal Program
Career growth within a diverse and expanding gaming enterprise