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Surveillance Operator I
WarHorse Gaming. Monitor guest and team member activities through closed-circuit television (CCTV) systems and direct observation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring and documenting surveillance activities, ensuring compliance with gaming regulations, and maintaining confidentiality. Proficient in using surveillance software systems and preparing detailed reports while exhibiting strong attention to detail and communication skills.
Highest-signal resume keywords
Surveillance MonitoringNebraska Gaming LicenseReport PreparationAttention to DetailSurveillance Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CCTV SystemsVideo Evidence PreservationIncident DocumentationMathematical CalculationsSurveillance Equipment Operation
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationObservation Skills
Tools & Technologies
Surveillance Software SystemsComputer SystemsCamera Controls
Certifications & Qualifications
High School DiplomaGEDNebraska Gaming License
Industry Keywords
Gaming OperationsCasino EnvironmentRisk ManagementRegulatory ComplianceSurveillance Audits
About the role
Key responsibilities & impact- Monitor guest and team member activities through closed-circuit television (CCTV) systems and direct observation
- Detect, investigate, and document suspicious activities, policy violations, criminal activity, and regulatory concerns
- Capture, preserve, and maintain video evidence for investigations, compliance reviews, and risk management purposes
- Monitor and respond to surveillance alarms and security notifications
- Review video footage to resolve guest disputes, support investigations, and assist operational departments
- Prepare detailed daily reports, incident logs, and investigative documentation
- Conduct surveillance audits of gaming operations, count rooms, slot operations, food and beverage outlets, cage operations, and security procedures
- Ensure surveillance equipment is functioning properly and report technical issues promptly
- Maintain strict confidentiality regarding company, guest, and team member matters
- Assist management, regulatory agencies, and law enforcement when requested
- Participate in court proceedings related to gaming investigations when necessary
- Perform other duties as assigned
Requirements
What you’ll need- Must be at least 21 years of age
- High School Diploma, GED, or equivalent experience
- Ability to obtain and maintain a Nebraska Gaming License
- Strong computer proficiency and ability to learn surveillance software systems
- Excellent attention to detail, organization, and observation skills
- Strong written and verbal communication abilities
- Ability to perform basic mathematical calculations and prepare accurate reports
- Must be available to work overnight shifts, weekends, holidays, and other schedules as business needs require
- Sit or stand for extended periods
- Distinguish colors, movements, and visual details on surveillance monitors
- Operate computers, camera controls, keyboards, and surveillance equipment
- Maintain focus while monitoring multiple activities simultaneously
- Work in a casino environment that may include exposure to secondhand smoke and varying noise levels
- Occasionally lift up to 50 pounds
Benefits
Comp & perks- Federal Employees Medical Coverage (Medical, Dental & Vision)
- 401(k) with Day-One Vesting and Company Match
- Quarterly Incentive Program
- Paid Vacation, Holidays, and Sick Time
- Discounted Team Member Meal Program
- Career Growth and Advancement Opportunities
- Dynamic and Exciting Casino Environment