Field Applications Scientist/Senior Field Applications Scientist

Watchmaker Genomics

. Provide pre- and post-sales technical and scientific support, onsite and remotely, for customers across WMG’s NGS and precision enzyme portfolios .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level knowledge in NGS products, workflows, and precision enzyme applications, with a strong ability to provide technical support and training to customers. Proven experience in managing large sequencing projects and optimizing NGS workflows, alongside strong customer engagement and consultative skills.

Highest-signal resume keywords

MSc In GeneticsNGS Field Applications SupportNGS Workflow OptimizationCustomer EngagementCRM Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NGS Library PreparationPCRQPCRExperimental DesignAssay DevelopmentTroubleshootingNGS Automation KnowledgeField-Based Applications SupportProject ManagementGood Lab Practices

Soft Skills

Customer Consultative SkillsScientific AnalysisRelationship-Building

Tools & Technologies

Salesforce.comCRM Software

Industry Keywords

Next-Generation SequencingPrecision EnzymesGenomics ApplicationsField-Based Scientific SupportMarket Feedback

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide pre- and post-sales technical and scientific support, onsite and remotely, for customers across WMG’s NGS and precision enzyme portfolios
Travel across North America, up to 75%, including co-travel with sales team members, customer meetings, training, troubleshooting, and trade shows/conferences
Present technical content to customers and create training materials
Provide deep product knowledge to solve customer challenges, triage issues, troubleshoot investigations, and identify solutions
Inform and implement processes within the North American field-based scientific support organization
Maintain expert-level knowledge of current and new NGS products, workflows, precision enzyme applications, competitor products, and NGS automation support offerings
Provide customer and market feedback and identify unmet customer needs for new product development
Collaborate with commercial teams, research institutions, and industry partners to accelerate the sales cycle
Support marketing through customer-facing technical content, posters, application/technical notes, white papers, webinars, and conference presentations
Participate in sales, marketing, and product strategy meetings
Document customer-related activities and events in CRM according to best practices
Perform additional duties within the role’s remit

Requirements

What you’ll need

MSc in Genetics, Molecular Biology, Biochemistry or related field
4+ years of experience within NGS field applications; candidates with 8+ years of relevant experience may be considered at the Senior level
Relevant field-based applications support experience for NGS experiments and/or other advanced genomics applications
Experience developing, optimizing and troubleshooting NGS workflows manually and on automated platforms
Experience managing large sequencing projects
Advanced knowledge and practical experience with experimental design, applications/assay development, NGS library preparation, PCR, qPCR, good lab practices, and troubleshooting
Automation knowledge of NGS assays is a plus
Ability to travel up to 75% of the time
Strong customer consultative skills, scientific analysis, customer engagement, and relationship-building
Experience with CRM software, particularly Salesforce.com, highly desirable
Ability to work in the United States and disclose whether visa sponsorship is required
Three professional references may be requested during the interview process
Must be close to a major airport, within 30 miles
Letter of motivation and resume/CV required in PDF format; applications without a Letter of Motivation will not be considered

Benefits

Comp & perks

Bonus and equity for the Senior Field Applications Scientist role
Flexible Time Off
Holidays
Employer covers 75% of base medical plan with buy-up options
Employee assistance program (EAP)
Employer-paid dental with a buy-up option
Employer-paid vision
Employer-paid $25,000 life/AD&D policy
Paid parental leave
401(k) retirement plan with a 4% match
Full product training will be provided