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Training Manager
Watermark Retirement Communities. Lead organization-wide orientation, onboarding, learning-resource development, compliance training, and administration of the Relias Learning Management System .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design, LMS administration, and compliance training, with a strong focus on developing and implementing effective onboarding and learning programs. Proficient in data analysis, project coordination, and stakeholder management to enhance organizational learning and development.
Highest-signal resume keywords
Instructional DesignLMS AdministrationTraining ComplianceData AnalysisProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding DevelopmentLearning EvaluationFacilitationContent DevelopmentCompliance Record Keeping
Soft Skills
CommunicationStakeholder Management
Tools & Technologies
Relias Learning Management SystemMicrosoft 365E-Learning ToolsVirtual Training Tools
Certifications & Qualifications
Training CertificationInstructional Design CertificationHuman Resources CertificationChange Management Certification
Industry Keywords
Senior LivingHealthcareMulti-Location Regulated Industry
About the role
Key responsibilities & impact- Lead organization-wide orientation, onboarding, learning-resource development, compliance training, and administration of the Relias Learning Management System
- Design, manage, and improve orientation and onboarding programs for home office associates, community leaders, and other designated roles
- Develop structured 30-, 60-, and 90-day plans, role-based requirements, checklists, milestone reviews, and supporting resources
- Coordinate schedules, facilitators, communications, materials, completion tracking, and program feedback
- Partner with department leaders and subject matter experts to define role-specific onboarding within organization-wide standards
- Assess training needs and recommend learning or performance-support solutions
- Create instructor-led, virtual, and e-learning materials, including presentations, facilitator and participant guides, job aids, videos, and knowledge checks
- Apply instructional design and accessibility principles to produce practical, audience-appropriate content
- Manage content review, approval, version control, maintenance, and train-the-trainer support
- Support leadership, professional skills, and other learning programs
- Facilitate training in person or virtually and evaluate effectiveness through completion data, learner feedback, knowledge checks, and leader follow-up
- Coordinate federal, state, and role-specific compliance training
- Maintain compliance matrices, assignment requirements, deadlines, and audit-ready LMS records
- Monitor completion, report overdue or at-risk training, guide leader follow-up, and update assignments
- Administer Relias user and job-title data, training plans, assignments, content, testing, reporting, and troubleshooting
- Maintain assignment logic based on role, location, level of care, and confirmed requirements
- Create and schedule supervisor reports and support administrators, leaders, and learners
- Partner with Data Integration and Information Technology to resolve data, access, integration, and system issues
- Monitor LMS data quality, recommend process and configuration improvements, and manage the vendor relationship
- Support manager training and resources for KPIs, goal setting, check-ins, calibration, performance reviews, talent reviews, and development planning
- Help leaders connect development goals with learning opportunities and business priorities
- Communicate learning programs, requirements, deadlines, and resources across the organization
- Build partnerships and clarify training ownership, timelines, content-review responsibilities, and follow-up expectations
- Champion continuous learning and consistent associate and leader development
Requirements
What you’ll need- Bachelor's degree in human resources, organizational development, education, instructional design, or a related field; equivalent relevant experience may be considered
- Five to seven years of experience in training, learning and development, instructional design, or organizational development
- Experience administering Relias or a comparable LMS and developing onboarding, compliance, leadership, system, or professional development training
- Knowledge of adult learning, instructional design, facilitation, learning evaluation, and training-compliance record keeping
- Strong skills in LMS administration, reporting, data analysis, troubleshooting, communication, project coordination, and stakeholder management
- Proficiency with Microsoft 365 and common e-learning, virtual-training, and content-development tools
- Experience in senior living, healthcare, or another multi-location regulated industry
- Certification in training, instructional design, human resources, or change management (preferred, not required)
Benefits
Comp & perks- Generous Salary + Bonus
- Competitive Benefits
- Immediate Access to Earned Income Through Dayforce Wallet
- Recognition and Rewards Program
- Vacation, Holiday, and Sick Pay
- 401k Program
- Education and Training Programs Available