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Solutions Engineer II
Wayvia (formerly PriceSpider). Serve as the technical subject matter expert for Account Executives, Customer Success Managers and Account Managers across new business, renewals, expansions and ongoing client work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical account management and solutions engineering, with a strong focus on client engagement and technical project implementation. Proficient in website technologies and data analysis, ensuring effective communication of complex concepts to diverse audiences.
Highest-signal resume keywords
Technical Account ManagementJavaScript, HTML, CSS, APIsData Analysis and VisualizationClient Engagement and SupportDigital Marketing Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions EngineeringTechnical Project ImplementationWebsite TechnologiesTag ManagementData AnalysisSQLTroubleshootingTechnical DocumentationClient Requirement GatheringDigital Merchandising
Soft Skills
Excellent CommunicationStrong Presentation SkillsCritical ThinkingProblem-SolvingProactive and Self-Directed
Tools & Technologies
Google Tag ManagerLookerPower BITableauBrowser Developer Tools
Industry Keywords
SaaSECommerceRetail TechnologyDigital Shelf ManagementContent Syndication
Tech Stack
Tools & technologiesJavaScriptSQLTableau
About the role
Key responsibilities & impact- Serve as the technical subject matter expert for Account Executives, Customer Success Managers and Account Managers across new business, renewals, expansions and ongoing client work
- Scope and solution expansion opportunities, custom configurations and technical projects for existing clients
- Guide client web and development teams through deploying Wayvia solutions on brand websites using JavaScript embeds, tags, pixels and APIs
- Validate implementations and troubleshoot technical issues alongside Implementation and Support
- Lead requirement-gathering, discovery and data-transfer discussions
- Align client needs with Wayvia capabilities and identify innovative uses for Wayvia solutions and data
- Deliver tailored product demonstrations and technical architecture overviews to enterprise audiences
- Support RFI/RFP responses and technical vendor assessments
- Relay client feedback to Product throughout sales, renewal and growth cycles
- Ensure clean handoffs to Implementation and Support
- Create and maintain technical documentation as products and processes evolve
Requirements
What you’ll need- 2–5 years of customer-facing technical experience (solutions engineering, sales engineering, solutions consulting, technical account management or implementation), preferably in SaaS
- Hands-on professional experience with website technologies—JavaScript, HTML, CSS, CDNs and APIs—including reading, debugging and troubleshooting front-end code using browser developer tools
- Experience supporting enterprise clients both pre- and post-sale, including expansion opportunities and technical projects within existing accounts
- Ability to explain technical concepts and systems clearly to non-technical audiences
- Excellent written and verbal communication and strong presentation skills, both in person and virtual
- Proactive and self-directed, with the ability to prioritize competing requests across Sales and Customer Success and drive results with minimal supervision
- Strong critical thinking and problem-solving skills, with a flair for storytelling
- Experience with tag management (e.g., Google Tag Manager) and tracking pixel implementation
- Website analytics, digital marketing technologies or SEO
- Data analysis and visualization tools such as Looker, Looker Studio, Power BI or Tableau; relational database or SQL experience
- Digital shelf management, digital merchandising, content syndication or retail media
- Experience in eCommerce, retail technology or commerce intelligence
Benefits
Comp & perks- Flexible work-from-home arrangements
- 401K Match
- Flexible vacation
- Medical/Dental/Vision
- 16 weeks of paid parental leave (US)
- Technical stipend
- Professional development programs
- Wellness programs