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Contract Trainer for Operations Management, Data & AI
WBS Training. Responsible for participants’ learning outcomes and motivation .
About the role
Key responsibilities & impact- Responsible for participants’ learning outcomes and motivation
- Guide and support learners as a coach within the flipped-classroom model
- Encourage active engagement with learning content and its practical application
- Facilitate discussion of learning outcomes through innovative formats
- Create a positive learning and working environment
- Support learners with the individual completion of assignments as part of project work
- Assess project work
- Support the further development and enhancement of the product
- Teach remotely from a home office
Requirements
What you’ll need- At least two years of professional experience in Operations Management
- Excellent command of German, the training language (C2 level)
- Degree, vocational qualification, or comparable qualification in Business, Business Administration, Operations Management, or a related field
- Solid hands-on experience in Operations Management, operational management and control, and the data-driven analysis and optimization of business processes
- Proficiency in Jira, Microsoft Office—especially Excel and PowerPoint—Power BI, Microsoft Dynamics, and/or Gamma
- Extensive experience in day-to-day operational management
- Ability to prioritize based on available data and make decisions under time pressure
- Professional handling of incomplete data and escalation situations
- Practical use of generative AI tools such as ChatGPT, Claude, or comparable applications
- Understanding of the opportunities and limitations of using AI in operational contexts, as well as fundamental legal and ethical considerations
- Applicants must include an overview of projects in which AI tools were used in Operations Management
- Experience analyzing and optimizing operational processes and performance using KPI systems, root cause analysis, and systems thinking
- Practical experience leading and developing teams in data-driven environments
- Experience using KPIs in performance management and in feedback and development discussions
- Professional approach to managing conflict and resistance
- Experience in resource management and ensuring operational stability
- Experience in forecasting, scenario planning, data-driven capacity planning, and risk management
- Ability to evaluate courses of action and make make-or-automate decisions
- Preferred: Several years of experience as an online trainer in adult education
- Preferred: Comprehensive range of methods and tools in training methodology and instructional design
- Preferred: Experience applying innovative methods to actively engage learners
- Preferred: A new-work mindset and enthusiasm for experimenting with new learning technologies
- Preferred: Excellent communication skills and enjoyment of working as part of a team
Benefits
Comp & perks- Flexible home-based work
- Remote work with Microsoft 365 and Copilot
- Innovative working environment
- Comprehensive onboarding
- Discount on obtaining the AEVO trainer qualification
- Active exchange among trainers
- Digital networking event
- Long-term contract security
- Structured advance planning period of three to nine months
- Skills-based, fair, and reliable assignment planning
- Friendly and welcoming working environment
- Individual opportunities to develop your potential
- High degree of autonomy