Senior Employee Relations Specialist

Wealth Enhancement Group

. Manage a portfolio of employee relations cases from intake through resolution .

Posted 9/18/2026full-timeRemote • United StatesSenior💰 $105,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee relations cases, conducting thorough investigations, and ensuring compliance with employment laws. Proficient in advising managers on performance management and fostering positive workplace behaviors through effective communication and conflict resolution.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsEmployment Law CompliancePerformance Management AdvisoryHRIS Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsWorkplace InvestigationsPerformance ManagementConflict ResolutionHR ComplianceCase DocumentationData AnalysisPolicy InterpretationProcess ImprovementTraining Development

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsSound JudgmentProblem-Solving

Tools & Technologies

HRISCase Management SystemsAI ToolsDigital Tools

Certifications & Qualifications

SHRM-CPSHRM-SCPPHRSPHR

Industry Keywords

Human ResourcesFinancial ServicesProfessional ServicesRegulated IndustriesMulti-State Workforce

About the role

Key responsibilities & impact

Manage a portfolio of employee relations cases from intake through resolution
Provide guidance to managers on performance concerns, conduct issues, attendance, workplace conflict, and policy violations
Conduct prompt, thorough, and impartial investigations into complaints, harassment, discrimination, retaliation, and other workplace issues
Document investigations, findings, recommendations, and outcomes
Analyze case trends and recommend proactive actions to reduce recurring workplace issues
Coach leaders on effective employee management practices
Partner with managers on performance improvement plans, disciplinary actions, and separation decisions
Provide recommendations balancing business needs, employee experience, legal compliance, and organizational values
Support organizational changes, restructures, and workforce transitions
Interpret and apply company policies consistently
Ensure compliance with federal, state, and local employment laws
Partner with Legal and HR leadership on complex employee relations matters
Assist with reviewing and updating policies, procedures, and workplace practices
Maintain knowledge of employment law developments and workplace trends
Facilitate conversations and interventions to resolve workplace conflicts
Promote respectful workplace behaviors and foster positive employee relations
Support employee engagement initiatives and help leaders address workplace concerns proactively
Serve as a trusted resource for employees seeking workplace guidance
Maintain accurate case documentation and records
Track employee relations metrics and trends
Prepare reports and insights for HR leadership on case volume, themes, risks, and resolution effectiveness
Identify opportunities to improve processes, manager capability, and employee experience
Develop and deliver leader training on employee relations best practices
Educate managers on performance management, documentation, investigations, accommodations, and policy application
Support creation of tools, templates, and playbooks for organizational consistency
Use approved AI and digital tools to simplify work, improve service quality, and increase efficiency while validating outputs for accuracy, privacy, and business alignment
Identify and escalate inaccurate information, knowledge gaps, and issues related to digital tools

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration or equivalent, demonstrated through work experience, training, military experience, education
7+ years of progressive Human Resources experience with significant employee relations responsibility
Experience conducting workplace investigations and managing complex employee relations matters
Strong knowledge of employment laws and HR compliance requirements
Experience advising managers on performance management, corrective action, and terminations
Excellent verbal, written, and interpersonal communication skills
Ability to maintain strict confidentiality and exercise sound judgment
Strong conflict resolution and problem-solving skills
Proficiency with HRIS and case management systems
Proficient at using AI and digital tools
Preferred: SHRM-CP, SHRM-SCP, PHR, or SPHR certification
Experience supporting multi-state workforces
Experience in financial services, professional services, or other highly regulated industries
Experience leveraging HR technology and AI-enabled tools to improve HR processes and case management
Ability to stand or sit for long periods, file documents in high or low cabinets, use the telephone, and use computer systems
Must be able to work remotely for this Remote position

Benefits

Comp & perks

Training and professional development
Medical, dental and vision coverage for full-time employees and their families
Health Savings Account (HSA) with employer contribution
Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses
Employer-paid and voluntary life and AD&D insurance
Employer-paid short-term and long-term disability
Workers compensation
401k with match and profit sharing
Wellness programs and resources
Voluntary benefits, including pet insurance
18 days of paid time off (PTO), accrued annually; 25 PTO days after 4 years of service
12 paid holidays each year, including 10 predetermined and 2 floating days
Paid parental leave
Paid caregiver leave after 6 months of tenure
Tuition, licensing, and other credentials reimbursement after meeting service requirements