Wealth Enhancement Group

Risk

• Manage daily operations of the enterprise data governance program, including the operating model, multi-year roadmap, governance tiers, decision rights, policies, standards, procedures, and change control
• Lead discussions with the Data Governance Council and executive governance bodies to support project prioritization, resolve cross-domain issues, and communicate escalation points
• Serve as the primary point of contact between business units, IT and data teams, risk and compliance partners, and organizational leadership
• Partner with executive data owners, data owners, data stewards, and data custodians to define data definitions, ownership, authoritative sources, lineage, quality standards, controls, and remediation requirements
• Track and report data quality issues, remediation progress, critical-data-element coverage, policy adoption, certified report use, program KPIs, and business outcomes to senior leadership
• Drive change management initiatives to build awareness, foster buy-in, and support sustained adoption of data governance practices
• Develop and deliver training and communications for governance policy rollouts
• Monitor regulatory and industry developments relevant to data governance and recommend program updates
• Define the data governance technology strategy and manage requirements for governance tooling, including business cases, vendor relationships, implementation oversight, configuration, administration, adoption, and value realization
• Direct the Data Governance Team in work allocation, quality expectations, development planning, and performance objectives
• Perform all other duties as assigned

Director of Data Governance

Events

• Plan and manage educational seminars, tradeshows, conferences, networking events, and hospitality events
• Plan and manage the events calendar
• Research and secure venues, approve menus, and develop seating plans
• Communicate with speakers, advisor teams, and event staff
• Prepare and ship event materials such as nametags, collateral, and technology
• Serve as point person at events and ensure smooth venue operations
• Provide onsite event staffing, greet attendees, manage speakers, and wrap up events
• Coordinate promotional schedules to drive attendance on time and on budget
• Collaborate with key contributors and build strong relationships
• Coordinate direct mail, email, radio, and social media marketing tactics
• Manage projects using Wrike
• Create or update processes, documentation, timelines, and to-do lists
• Proof, route, and manage version control of marketing materials
• Maintain event budgets and process invoices
• Prepare regular reporting and proactive status updates on event results
• Analyze and evaluate the effectiveness of events and programs
• Manage event details in Salesforce for results tracking
• Coordinate post-event data entry with the Operations team
• Capture feedback from the internal sales team
• Research, recommend, and implement event activities to improve efficiencies and deliver best-in-class standards

Events Marketing Specialist

Vice President

• Support local financial advisory teams as the client-facing advisor lead
• Acquire new clients with investable assets greater than $500,000 through direct marketing channels
• Work closely with marketing to ensure accurate presentation and tracking
• Maintain and adjust pitch decks and related presentations
• Drive revenue by differentiating Wealth Enhancement Group’s offerings and value proposition
• Acquire and close clients and increase assets under management
• Educate clients on planning and investment topics through one-on-one and group presentations
• Utilize the company’s planning structure and model to close mid- and high-net-worth cases
• Support financial advisory teams in growing local presence while maintaining client service and retention standards
• Contact and qualify high-net-worth prospective clients introduced through direct marketing channels
• Meet with high-net-worth investors to understand their financial situations and needs
• Introduce the value of working with a Wealth Enhancement advisory team
• Assist in creating, delivering, executing and managing complex financial plans and investment recommendations
• Ensure ongoing client service is delivered after closing and transition

Regional Vice President, New Client Development

Technical Product Manager

• Own and maximize the value of technical services within the enterprise ecosystem
• Own and prioritize the development backlog for assigned technical services or platform capabilities
• Translate strategic initiatives and business requirements into defined development work with measurable acceptance criteria
• Prioritize work based on business value, technical risk, regulatory requirements, and dependencies
• Maintain backlog hygiene and ensure items are defined, estimated, and ready for development
• Balance feature development, defect remediation, technical debt reduction, and continuous improvement
• Own delivery from planning through completion, coordinating priorities, dependencies, risks, and stakeholder input
• Clarify requirements and acceptance criteria throughout the delivery lifecycle
• Accept or reject completed work based on acceptance criteria
• Make timely scope and priority decisions to avoid delivery delays
• Partner with Product Managers on tactical delivery and strategic roadmaps
• Collaborate with business stakeholders to gather requirements and validate solutions
• Work with Architecture and Shared Development teams on scalable, compliant solutions
• Coordinate cross-team dependencies
• Own defect triage and prioritization
• Ensure root cause analysis for production issues
• Prioritize remediation to maintain service reliability and performance
• Reduce recurring defects and technical debt with engineering
• Monitor emerging technologies, tools, and best practices
• Improve automation, scalability, integration, and operational efficiency
• Use metrics and stakeholder feedback to drive product enhancements
• Improve backlog quality, delivery predictability, and team effectiveness
• Communicate backlog priorities, sprint commitments, risks, and trade-offs
• Align business expectations with technical delivery timelines
• Serve as primary point of contact for product execution
• Ensure compliance with federal, state, and local employment regulations
• Monitor legislation and create or update company policies
• Review and update the employee handbook annually and as needed
• Develop internal communications and training programs on compliant employment practices
• Use approved AI and digital tools to simplify work, improve service quality, and increase efficiency
• Validate AI outputs for accuracy, privacy, and business alignment
• Identify and escalate inaccurate information, knowledge gaps, and digital-tool issues

Technical Product Owner

Marketing

• Support a portfolio of financial advisor teams across the Northeast region
• Develop and manage annual marketing plans and budgets aligned with advisor growth goals and regional priorities
• Translate plans into advisor commitments, client and prospect activities, timelines, owners, and measurable outcomes
• Recommend marketing-budget usage, monitor utilization, and redirect spending when needed
• Guide advisor teams in selecting suitable marketing programs, campaigns, tools, and services
• Build trusted relationships and lead structured, growth-focused consultations
• Challenge ineffective approaches, gain commitment to next steps, and hold teams accountable
• Document risks and escalate stalled engagement or unresolved barriers to leadership
• Review performance using Salesforce, firm dashboards, and approved reporting tools
• Analyze net flows, Advisor Channel Inflows, client acquisition, retention, referrals, advisor activity, and marketing-strategy adoption
• Use Salesforce to review advisor and client information, create targeted lists, support campaign decisions, and improve follow-up
• Monitor vendor effectiveness and identify opportunities to redirect resources toward higher-impact activity
• Identify successful advisor practices and translate them into reusable guidance
• Co-own advisor accountability with Practice Management and coordinate with Advisor Marketing Specialists
• Partner with Corporate Marketing, M&A marketing, onboarding teams, and other functional partners
• Represent advisor marketing needs and regional growth opportunities in cross-functional forums
• Maintain meeting notes, decisions, commitments, owners, risks, next steps, and advisor marketing plans in designated systems
• Present regional insights, risks, opportunities, and recommendations to executive leadership approximately one to two times annually
• Present to larger advisor audiences, including the Advisor Summit and company calls
• Test and help scale approved AI-enabled tools and content approaches
• Recommend improvements to scalable marketing programs
• Own selected department projects, campaigns, pilots, and new client offerings
• Travel approximately four to six times annually, including the department retreat, Advisor Summit, and advisor-team visits

Advisor, Marketing Consultant

Financial Planning and Analysis

• Manage existing client relationships to WEG’s planning-based standard
• Facilitate the financial planning process
• Discover prospects’ or clients’ values, goals and objectives
• Understand clients’ current financial situations
• Engage clients in the financial planning process
• Prepare and conduct annual reviews covering planning and investment topics
• Ensure ongoing client support and communication
• Source and close prospects
• Follow up proactively with clients who have not implemented financial plans
• Close leads from Marketing, CRP, and other WEG channels
• Create opportunities within personal networks
• Drive referrals from existing clients
• Mentor and train team members in financial planning and client service
• Educate others on the Wealth Enhancement Group planning process and financial planning matters
• Participate in WEG trainings, educational events, coaching programs, and advisor/client-facing technology initiatives
• Adhere to WEG’s Corporate Communication Strategy and maintain good compliance standing

VP Financial Advisor

• Support local financial advisory teams as the client-facing advisor lead
• Acquire new clients with investable assets greater than $500,000 through direct marketing channels
• Work closely with marketing to ensure accurate presentation and tracking
• Maintain and adjust pitch decks and related presentations
• Drive revenue by differentiating Wealth Enhancement Group’s offerings and value proposition
• Acquire and close clients and increase assets under management
• Educate clients on planning and investment topics through one-on-one and group presentations
• Use WEG’s planning structure and model to close mid- and high-net-worth cases
• Support financial advisory teams in growing local presence while ensuring client service and retention standards
• Proactively contact and qualify high-net-worth prospective clients
• Meet high-net-worth investors to understand their financial situation and needs
• Introduce the value of working with a Wealth Enhancement Group Advisory team
• Assist in creating, delivering, executing, and managing complex financial plans and investment recommendations
• Ensure ongoing client service is delivered after close and transition

Regional Vice President – New Client Development

Operations

• Manage fee rejections from identification through resolution, including research, follow-up, collection tracking, and documentation of outcomes
• Process advisory fee refunds accurately and timely, including validation of supporting information and coordination with internal partners
• Complete reconciliations, investigate discrepancies, and support resolution of outstanding reconciling items
• Prepare and complete accounts receivable uploads, verifying data for completeness and accuracy
• Support referral billing submissions and miscellaneous billing functions, including issue resolution and recurring operational activities
• Provide cross-coverage for one-off fee submissions across custodians and follow billing controls and documentation requirements
• Serve as a team resource and subject matter expert for billing processes, questions, and issue resolution
• Support dashboards and reporting through data validation, exception follow-up, and recurring operational reporting
• Maintain business continuity and operational coverage through cross-training, procedure maintenance, and backup support
• Complete other projects and activities as needed

Senior Operations Associate

• Drive cross-departmental collaboration
• Educate advisors on performance methodologies
• Support operational data integrity for reporting
• Resolve platform-related data issues
• Maintain account, asset, transaction, strategy, model, reporting-only household, security classification, and target allocation coding on the platform
• Gain knowledge of operational data and platform capabilities related to composites, trading, transactions, billing, web-based platforms, and performance data
• Partner with advisors and internal conversion teams to build and maintain custom queries
• Maintain and validate platform data in the portfolio accounting system and downstream processes
• Perform data quality audits to identify coding gaps, incomplete setup, and inconsistencies
• Execute recurring processes and audits in accordance with firm standards
• Troubleshoot data issues and collaborate with departments to ensure operational data accuracy and regulatory compliance
• Provide internal customer support for time-sensitive questions and requests
• Assist with projects affecting cost basis, tax reporting, performance, composites, Orion Connect, trading, billing, and reporting
• Cross-train in other Operations areas as needed

Human Resources

• Manage a portfolio of employee relations cases from intake through resolution
• Provide guidance to managers on performance concerns, conduct issues, attendance, workplace conflict, and policy violations
• Conduct prompt, thorough, and impartial investigations into complaints, harassment, discrimination, retaliation, and other workplace issues
• Document investigations, findings, recommendations, and outcomes
• Analyze case trends and recommend proactive actions to reduce recurring workplace issues
• Coach leaders on effective employee management practices
• Partner with managers on performance improvement plans, disciplinary actions, and separation decisions
• Provide recommendations balancing business needs, employee experience, legal compliance, and organizational values
• Support organizational changes, restructures, and workforce transitions
• Interpret and apply company policies consistently
• Ensure compliance with federal, state, and local employment laws
• Partner with Legal and HR leadership on complex employee relations matters
• Assist with reviewing and updating policies, procedures, and workplace practices
• Maintain knowledge of employment law developments and workplace trends
• Facilitate conversations and interventions to resolve workplace conflicts
• Promote respectful workplace behaviors and foster positive employee relations
• Support employee engagement initiatives and help leaders address workplace concerns proactively
• Serve as a trusted resource for employees seeking workplace guidance
• Maintain accurate case documentation and records
• Track employee relations metrics and trends
• Prepare reports and insights for HR leadership on case volume, themes, risks, and resolution effectiveness
• Identify opportunities to improve processes, manager capability, and employee experience
• Develop and deliver leader training on employee relations best practices
• Educate managers on performance management, documentation, investigations, accommodations, and policy application
• Support creation of tools, templates, and playbooks for organizational consistency
• Use approved AI and digital tools to simplify work, improve service quality, and increase efficiency while validating outputs for accuracy, privacy, and business alignment
• Identify and escalate inaccurate information, knowledge gaps, and issues related to digital tools

Senior Employee Relations Specialist

• Act as the day-to-day marketing lead for 8–10 advisor teams
• Conduct proactive campaign planning sessions aligned with team-level business goals
• Partner with Advisor Marketing Consultants on regional growth priorities
• Support advisor teams in executing marketing goals and initiatives, with a strong focus on event coordination
• Align advisor team marketing plans with corporate marketing offerings and growth initiatives
• Use the Advisor Marketing Platform for events, email, and social strategies
• Pull Salesforce reports, analyze dashboards, present client data, create campaigns, and report results and final budgets
• Lead campaign planning and execution using FMG Suite, Canva, Wistia, Wrike, and Salesforce
• Coordinate collateral development, content customization, email/social/web campaigns, event support, and vendor communications
• Collaborate with Creative, Brand, Web, and Compliance teams for timely asset execution and approval
• Track results and share post-campaign insights and optimizations
• Leverage AI tools to increase content speed and streamline recurring marketing processes
• Build relationships with financial advisors and identify success stories and best practices
• Serve as the central knowledge hub for assigned teams’ marketing strategy and execution
• Keep internal stakeholders informed of campaigns, blockers, and advisor feedback
• Document work and processes, and educate and train advisors and staff on marketing recommendations, collateral, and tools
• Research marketing ideas and trends and make recommendations
• Own advisor enablement projects as needed
• Participate in team meetings, creative brainstorms, and campaign showcases
• Contribute to new tools, templates, and campaign frameworks
• Identify opportunities to scale successful ideas across advisor teams
• Use approved AI and digital tools to improve service quality and efficiency while validating accuracy, privacy, and business alignment
• Identify and escalate inaccurate information, knowledge gaps, and digital-tool issues

Advisor Marketing Specialist

• Create, edit, and update advisor-facing and B2B marketing materials, including flyers, one-sheets, worksheets, checklists, campaign kits, presentations, social posts, email copy, website content, and sales enablement resources.
• Translate marketing strategy, campaign direction, and stakeholder input into practical materials supporting advisor growth, business development, onboarding, events, webinars, and lead generation.
• Draft and refine advisor bios, firm stories, value propositions, launch communications, landing pages, resource descriptions, calls to action, and follow-up communications.
• Review materials for clarity, tone, grammar, formatting, brand alignment, completeness, and audience relevance.
• Partner with design and digital marketing resources to ensure accurate, properly formatted, design-ready content.
• Develop, resize, adapt, format, and version creative assets across company and advisor-specific brands.
• Format PowerPoint presentations, advisor decks, webinar slides, and sales materials.
• Support website and CMS updates, including text edits, image replacement, downloadable resources, metadata direction, page QA, and web-ready formatting.
• Prepare proofs, PDFs, image exports, working drafts, and compliance-ready layouts.
• Check final materials for visual consistency, formatting accuracy, image quality, broken links, typographical errors, disclosures, and file references.
• Coordinate marketing projects from intake through final delivery, tracking deliverables, timelines, revisions, and follow-through.
• Collaborate with marketing, design, digital, sales, business development, product, operations, compliance, advisors, vendors, and other stakeholders.
• Facilitate review cycles, consolidate comments, track changes, and move materials toward approval.
• Prepare content and supporting materials for compliance review and incorporate feedback.
• Maintain content calendars, campaign timelines, project trackers, resource libraries, approved copy blocks, and project documentation.
• Support marketing performance tracking, campaign recaps, content performance summaries, advisor resource usage reports, event follow-up summaries, and leadership updates.
• Recommend improvements to content, resources, and workflows based on feedback, questions, campaign results, and recurring requests.

Marketing Specialist

Marketing Operations

• Build and test engagement plans for email, direct mail, and SMS using Marketing Automation
• Collaborate with paid media and integrated marketing to build, implement, analyze, and optimize workflows through Marketing Cloud
• Act as first responder to troubleshoot marketing automation technology issues and escalate as needed
• Build basic performance reports for acquisition and engagement programs using Dataroma in Marketing Cloud
• Perform list counts as requested
• Build Marketing Cloud audiences for prospect, client, and MCP segment sources
• Report segment improvements to the Director of Marketing Automation
• Conduct ongoing A/B testing
• Recommend improvements to performance KPIs and audience accuracy
• Establish best practices for Marketing Cloud and email development
• Use approved AI and digital tools to simplify work, improve service quality, and increase efficiency while validating outputs for accuracy, privacy, and business alignment
• Identify and escalate inaccurate information, knowledge gaps, or issues related to digital tools

Marketing Automation Specialist

Client Services Representative

• Serve as a trusted advisor and strategic partner to clients and financial advisors
• Act as the primary point of contact and welcoming face of the team
• Build and maintain strong client relationships through proactive relationship management
• Provide advanced support to financial advisors
• Oversee high-priority client requests and transactions
• Coordinate client communications and meetings
• Support efficient and effective operation of the practice
• Mentor and train client service team members
• Answer phone calls and respond to client messages
• Send routine follow-ups, status updates, and meeting reminders
• Manage inbound client requests, including beneficiary updates, address changes, and RMD questions
• Order office supplies and coordinate office maintenance
• Complete prospect and new client paperwork and setup
• Follow up on fund transfers and maintain Salesforce databases and client files
• Research and resolve issues with the Broker/Dealer, WEG Operations, and vendors
• Record incoming assets in the appropriate blotting tool
• Understand client histories and current financial needs
• Prepare account transactions, trades, deposits, withdrawals, and RMDs
• Communicate client requests to advisors or handle issue resolution, including death claim processing
• Work with clients’ tax or legal counsel when needed
• Gather client data and prepare materials for client meetings and reviews
• Conduct tax research on 1099s and complete review follow-up
• Execute WEG’s Suitability Guidelines, operational processes, and sales model
• Attend client services, company educational, and vendor presentation events
• Assist financial advisors in client meetings
• Resolve escalated client issues
• Complete operational projects and support process and system enhancements
• Communicate process and sales updates to the team
• Assist Advisor Team Operations with process, systems, and upgrades
• Participate in company-offered sessions
• Serve as a subject matter expert for company initiatives and rollouts
• Manage vendors to Service Level Agreements
• Perform other duties as assigned

Senior Client Service Manager

• Answer phone calls and respond to client messages
• Send routine follow-ups and status updates
• Prepare and send meeting reminders
• Manage inbound client requests, including beneficiary updates, address changes, and RMD questions
• Order office supplies and coordinate office maintenance
• Ensure accurate completion of prospect or new client paperwork and setup
• Follow up on funds transfers from surrendering companies
• Maintain Salesforce database and client files
• Research and follow up on issues with the Broker/Dealer, WEG Operations, and vendors
• Record incoming assets to the appropriate blotting tool
• Build client relationships by understanding personal history and current financial needs
• Prepare account transactions, trades, deposits, withdrawals, and RMDs
• Communicate with clients to understand requests, determine required actions, route matters to advisors, or resolve issues, including death claim processing
• Work with clients’ tax or legal counsel as needed
• Gather client data and prepare materials for client meetings and reviews
• Conduct tax research, including 1099s
• Complete client review follow-up needs
• Execute WEG’s Suitability Guidelines, operational processes, and sales model
• Attend client services, company educational, and vendor presentation events as applicable
• Assist Advisor Team Operations with process, system, and operational improvements
• Complete operational projects supporting enhancements and changes
• Participate in company-offered sessions
• Perform other duties as assigned

Director of Data Governance

Events Marketing Specialist

Regional Vice President, New Client Development

Technical Product Owner

Advisor, Marketing Consultant

VP Financial Advisor

Regional Vice President – New Client Development

Senior Operations Associate

Senior Operations Associate

Senior Employee Relations Specialist

Advisor Marketing Specialist

Marketing Specialist

Marketing Automation Specialist

Senior Client Service Manager

Senior Client Service Associate