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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Operations and Technical Program Management, with a strong focus on improving roadmap execution, operational processes, and cross-functional alignment. Proven ability to analyze data and communicate insights effectively to drive decision-making and operational improvements.
Highest-signal resume keywords
Product Operations ExperienceTechnical Program ManagementRoadmap PlanningOperational ReportingAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Roadmap ExecutionOperational ProcessesFramework DesignData AnalysisMetrics Development
Soft Skills
Excellent CommunicationFacilitation SkillsInfluencing StakeholdersNavigating AmbiguityBuilding Alignment
Tools & Technologies
LinearJiraAnalytics Platforms
Industry Keywords
SaaSTechnology CompanyProduct ManagementEngineeringCross-Functional Initiatives
About the role
Key responsibilities & impact- Report to the Head of Product Operations
- Drive planning readiness by identifying planning gaps, strengthening planning quality, and improving cross-functional alignment
- Partner with Product and Engineering leaders to improve roadmap execution, visibility, accountability, and alignment
- Facilitate cross-team planning, dependency management, and coordination
- Serve as operational lead for complex cross-functional initiatives from planning through delivery
- Drive continuous improvement of Product Development operating rhythms, frameworks, processes, and ways of working
- Drive adoption of operational best practices
- Build and maintain reporting, dashboards, and insights on roadmap execution, delivery outcomes, and organizational health
- Gather, synthesize, and communicate actionable insights to support decision-making
- Identify operational friction, planning gaps, and continuous-improvement opportunities
Requirements
What you’ll need- 8+ years of experience in Product Operations, Technical Program Management, Product Management, Engineering, or a related discipline within a SaaS or technology company
- Proven experience supporting annual and quarterly roadmap planning at scale across product and engineering organizations with hundreds of team members
- Demonstrated success delivering complex product initiatives across multiple product and engineering teams
- Experience designing and scaling operational processes, frameworks, and ways of working
- Technical fluency in Linear, Jira, and analytics platforms
- Working knowledge of modern software development practices, methodologies, and lifecycles
- Strong analytical skills and ability to translate data into actionable insights and recommendations
- Experience developing operational reporting, metrics, dashboards, and executive-level communications
- Strong business acumen connecting operational improvements to business outcomes
- Excellent communication and facilitation skills
- Ability to influence across product, engineering, and leadership audiences
- Proven ability to navigate ambiguity, build alignment, and influence stakeholders
- Ability to identify organizational friction, execution risks, and improvement opportunities and drive them to resolution
- Successful completion of a background check
- Legally authorized to work in the United States and able to provide valid Form I-9 documentation
Benefits
Comp & perks- Periodic travel to the Lehi, UT headquarters for candidates outside Utah
- Equal opportunity and inclusive workplace
- Disability or special-need accommodation available
- Background check conducted in accordance with applicable laws
